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Koons Ford of Annapolis

Annapolis, MD

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Employees
Reviews
Vehicles
4.5
1,797 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,797 reviews

April 14, 2023

Chuck was super helpful and made the process easy and fast! Helped walk me through everything and made sure I was all set and understood everything! More

by crfh
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bracey
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April 12, 2023

Service was outstanding and Mike is knowledgeable and kind. Because everyone was so friendly, I will be BACK. Thank you. More

by bubbastoo
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2023

Everyone is kind and friendly. They provide excellent service and is aware of my vehicle service needs. Your team is FANTASTIC and I will be back. :) More

by bubbastoo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2023

excellent service in a timely manner Pick up and delivery was excellent! Mike Treas is the man! More

by KEN.PIEL
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2023

The service department is well organized and efficient. Communication from Mike Treas service advisor is excellent and timely. I have become a regular and loyal customer. More

by JONAMBLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Matson
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April 11, 2023

I dropped off my ford F-150 to replace plugs and saw a check engine light. Poor communication and just flat out not responding. Not sure of the level of service expected post pandemic but won’t be going b More

by Omartphones
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Purchase Time
Recommend Dealer
No
Employees Worked With
Representative
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April 10, 2023

Easy and smooth process to get just what we were looking for. Chuck was great on the sales side and back office team was great also. More

by Nathan.seaman99
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 09, 2023

Trabajar con Heidy Rivero siempre será la mejor opción porque es muy profesional, amable y buscará la mayor posible por ayudar a obtener el auto que deseas y con los mejores deals Y todo lo que necesites More

by Gilberto Guzman
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidy Rivero
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April 09, 2023

I prefer Koons Ford of Annapolis location since purchasing my car. Bruce always is kind and pleasant to customers and their car services. More

by tweetyems
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Pringle
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April 08, 2023

Very friendly and accommodating, Heidy tried her very best to make sure I was able to find and purchase the car I wanted! More

by Gerardo Carbajales
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heidy Rivero
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