
Koons Ford of Annapolis
Annapolis, MD
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Ron and Earl provided me excellent customer service. I can’t wait to get my Bronco from you when the slots open up. Joe Stern I can’t wait to get my Bronco from you when the slots open up. Joe Stern More
Very personable and friendly when it came to bringing my vehicle in for warranty work. They were on top of the issue and kept me in the loop. I felt my vehicle was in good hands with them. Earl Mosby was gr vehicle in for warranty work. They were on top of the issue and kept me in the loop. I felt my vehicle was in good hands with them. Earl Mosby was great to work with and was quick to help. More
Appreciated all the help from Pauline and Earl for all there help in speeding up parts necessary for my car. there help in speeding up parts necessary for my car. More
Drop off was quick and easy, picking up was fast. A loaner vehicle was available A loaner vehicle was available More
I agree with reviews from previous clients, Great service, great staff, speedy service, didn't have to make an appointment and very pleased with my advisor I forgot his name. that's why I keep coming service, great staff, speedy service, didn't have to make an appointment and very pleased with my advisor I forgot his name. that's why I keep coming back. More
My dealership and Mike Teas has alway help me and car to stay safe in order to travel stay safe in order to travel More
Another wonderful experience at Koons Ford. Everyone is friendly and eager to help. Mike Treas gets me taken care of right away with a good price! Everyone is friendly and eager to help. Mike Treas gets me taken care of right away with a good price! More
They don't over promise. The car is clean when you pick it up. No sign of grease. The car is clean when you pick it up. No sign of grease. More
I had a problem from the very beginning. As soon as leaving the dealership after purchasing my vehicle its been nothing short of a hassle. My car is not even 2 years old yet and it had to g As soon as leaving the dealership after purchasing my vehicle its been nothing short of a hassle. My car is not even 2 years old yet and it had to go in the shop 4 times already For 4 seperate issues. One of The Times that I took it to the dealership I had to take it back 3 times correct their mistake. More
Absolutely ZERO communication. I was ignored, passed around the phone system, my vehicle was kept for WEEKS and they were unable to fix my issue. I will never be returning here if I was ignored, passed around the phone system, my vehicle was kept for WEEKS and they were unable to fix my issue. I will never be returning here if I can help it, this place is the absolute worst. Terrible mechanics, terrible staff, terrible experience. Shame on you More