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Koons Ford of Annapolis

Annapolis, MD

4.5
1,497 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,497 reviews

December 07, 2022

Ron and Earl provided me excellent customer service. I can’t wait to get my Bronco from you when the slots open up. Joe Stern More

by JOESME
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronnie Johnson
December 07, 2022

Very personable and friendly when it came to bringing my vehicle in for warranty work. They were on top of the issue and kept me in the loop. I felt my vehicle was in good hands with them. Earl Mosby was gr More

by LNelson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Appreciated all the help from Pauline and Earl for all there help in speeding up parts necessary for my car. More

by PARTELLOANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Drop off was quick and easy, picking up was fast. A loaner vehicle was available More

by katlin.kalp
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

I agree with reviews from previous clients, Great service, great staff, speedy service, didn't have to make an appointment and very pleased with my advisor I forgot his name. that's why I keep coming More

by YSMITH7172
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Wilson
December 06, 2022

My dealership and Mike Teas has alway help me and car to stay safe in order to travel More

by BLUEMOUSE1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

Another wonderful experience at Koons Ford. Everyone is friendly and eager to help. Mike Treas gets me taken care of right away with a good price! More

by aarudi829
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

They don't over promise. The car is clean when you pick it up. No sign of grease. More

by JONATHANILANGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2022

I had a problem from the very beginning. As soon as leaving the dealership after purchasing my vehicle its been nothing short of a hassle. My car is not even 2 years old yet and it had to g More

by sliprock4139
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Perry, Andrew Schneider, Mike Kegley
December 05, 2022

Absolutely ZERO communication. I was ignored, passed around the phone system, my vehicle was kept for WEEKS and they were unable to fix my issue. I will never be returning here if More

by Christopherclarke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Powell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Tucker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Burger, Tedd Bodnar, Van Manley
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