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Koons Ford of Annapolis

Annapolis, MD

4.5
1,323 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,323 reviews

November 10, 2010

I bought a used car from Koons in 2005 and it was never disclosed to me that the vehicle had been in an accident, with frame damage, in 2003. I called Koons in 2010 to trade in the vehicle and they wanted More

by fourwardweare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Koons Annapolis and Westminster
November 02, 2010

I went looking for a 2010 F150. I just came off a terrible experience with Darcars and was in no mood to play games. I had heard not too good things about Koons Annapolis, but I must say I was very h More

by rakcmei
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John - commercial sales.
October 29, 2010

You ever go someplace and it's like they are doing you a favor by taking your money? That's how I felt with my dealings with this car dealership. I went to look for a used car, preferably a Focus because i More

by JessicaW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Want to forget
October 24, 2010

Young salesman I thought I could trust, and his finance guy, snuck in a $2700 extended warranty with the clear implication that they were giving it to me without charging for it. My fault? Yes, because I More

by amurdock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ, Mark, Andres
October 24, 2010

Great experience purchasing a vehicle for my daughter. We found an Escape Hybrid on their website and called in to inquire about the availability. I spoke with Mr. John and scheduled an appointment to te More

by joshrickman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Bauer
August 29, 2010

Don't waste your time. I called Koon's of Annapolis to confirm the price on a used Honda Accord listed on Cars.com. I asked Bruce Otto if any other fees applied in addition to tax, title and license. He More

by PWCCARBUYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Otto
July 23, 2010

The reason I have given this dealership such a high rating is...... Let me start from the beginning. I had been looking for a used vehicle , either an SUV or a sedan, for almost six months. Because thi More

by ashadoan062681
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Stock
July 12, 2010

I went to Koons Ford because they had a good selection and I found a vehicle and was quoted an internet price. When I arrived about halfway through the process I was informed that the Internet price that More

by Willem3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales Manager
April 12, 2010

I wanted a used subcompact. From Cars.com, I saw that Koons had a couple Toyota Yarises on the lot and a few others. I wanted to test drive. No one approached me. No one helped me. I finally asked someon More

by KenMayer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
unknown
March 17, 2010

I just purchased a used 2010 Ford Mustang from that location. The used cars sales manager of location has given me the worst treatment i have ever received from a person. He repeatedly said the F- word More

by jantheman1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Dove