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Koons Ford of Annapolis

Annapolis, MD

4.5
1,518 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,518 reviews

December 14, 2022

Service person was polite and efficient and took care of the problem. You have a bad word counter More

by rjm.527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
December 13, 2022

Chuck did an excellent job. He was very helpful throughout the process from ordering to delivery. I will be using him for my next vehicle purchases. Dave from finance made the p More

by gjmctigue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

I was very disappointed when I chose to have "The works" completed on my work van for $59.95 and when I went to pick it up the total was $90. The service advisor didn't give me an agreement before I left an More

by Barratt.Craftswoman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce
December 12, 2022

This team was amazing! They always take care of me every time I need something serviced on my vehicle. A+++ service! More

by Dgruner3
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Andrew Schneider
December 12, 2022

Really Disappointed they scratched gear shifter and waited almost 2 hours for oil change. t More

by MBRUSHWOOD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrew Schneider
December 12, 2022

Always congenial, helpful and easy-going. Service writers have the knowledge to translate the noise we hear into solutions. More

by JRMAC47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Perry
December 12, 2022

We had a great buying experience with our sales representative Chuck Greenlee, he was very helpful and our vehicle arrived ahead of schedule. Thank you Koons Ford! More

by johnbarranco
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2022

As usual, the Koons Ford team was efficient and quick about performing the routine service on our car. More

by AJFURTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 11, 2022

Chuck really knew his stuff and was really helpful with the entire process. Will recommend to family and friends More

by dr17491
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuck Greenlee
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2022

A top notch experience from the beginning to the end. Very professional with all aspects of car sales. More

by osmagic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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