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Koons Ford of Annapolis

Annapolis, MD

4.5
1,511 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,511 reviews

January 02, 2025

Had the car in for a 7500 mile check up. Had it done in no time. The guy who checked me in was very good. More

by fire762954
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Did not get his name.
January 01, 2025

No pressure and very professional experience during the purchasing process. I recommend them to others. More

by LEONECHRISTOPHER
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Excellent service rep. Called when the estimated delivery time changed so that I could make adjustments. More

by Jcm
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Issah
January 01, 2025

Service was quick and accurate. They stay in communication with you, for your diagnosis. I reccomend Koons Lincoln Annapolis More

by s.smith0
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Mike Treas outstanding service writer deserves a plague for good service You all need to keep him there More

by RAYMONDRC
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2024

Nice personnel in Sales Department. Nice personnel in Service Department. Service completed in a timely manner. More

by wmarano50
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nathan Gray, Alex Downey
December 28, 2024

Purchase several car’s from Koons of Annapolis and have been very satisfied with their service More

by BLUEMOUSE1969
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 28, 2024

Some Service Techs get it done. Others send you home having done nothing. Slow leak in tire still a problem but was sent home after being told no problem found. More

by KUBLACON20716
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Matson
2.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

I’m not interested in in writing a review, so I’m not saying anything meaningful More

by mikebo21048
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Ballard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Pick up, Service, and Delivery. Absolutely stellar service. Have been using Koons to service my Ford Ranger for a little over a year and am impressed with the level of service I h More

by wendy.noles
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
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