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Koons Ford of Annapolis

Annapolis, MD

4.5
1,412 Reviews
Proudly Serving Our Community Since 1969. Everyone at the Koons Ford store and the Koons family want to very simply just say thank you. We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self. The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle. While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service. -Joe Koons
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2540 Riva Road

Annapolis, MD

21401

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Showing 1,412 reviews

January 17, 2023

Everyone has been pleasant and worked with me on getting my 20 year old vehicle running again. The mechanics lost my keys but have not replace it yet. I also need the remote opener and my car key. More

by cabneycarter
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Everyone is so kind and knowledgeable. Thank you for your great service. Love the cafe More

by Craigromak
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

Staff is efficient and kind, When the man brought my car back to me, he told me all they had done, including looking for the earring I thought I might have lost in the car. I found it in the house later. More

by MVPASSOC
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Recommend Dealer
Yes
Employees Worked With
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

Great experience. The dealership did not try to tack on additional fees after my truck was made. More

by brent.lamb
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Recommend Dealer
Yes
Employees Worked With
Charlita Hearn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

I waited almost 3 hours for a scheduled oil change. I will be going to Bob Bell from now on because my husband is in and out within an hour when he schedules an appointment there. More

by Caroline.spencer.13
Service Price Transparency
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Recommend Dealer
No
Employees Worked With
Mike Kegley
January 15, 2023

As usual, comprehensive evaluation and diagnosis of the problem. 2days later, my F-350 was functioning like brand new again. More

by doctoragmef
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Matson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earl Mosby
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

Got everything i needed done completed and gave me a car to drive while repairs were being worked on More

by SWEENDOG314
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2023

As usual Mke Treas provided excellant service and the mechanics fixed the numerous things the car needed. A 2005 mercury runs like new! More

by ppfuhl
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2023

Very quick responses to messages. They were able to allocate the exact vehicle we wanted. The financial part was seamless and simple. Will be coming back here for my other vehicles. More

by JBrown
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Recommend Dealer
Yes
Employees Worked With
Trevor Teed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes Fowler, Angela Miller
January 14, 2023

I have purchased several cars from Koons Ford I stay with there service department and I have been very satisfied More

by BLUEMOUSE1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Treas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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