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Koons Ford of Annapolis
Annapolis, MD
1,414 Reviews
Proudly Serving Our Community Since 1969.
Everyone at the Koons Ford store and the Koons family want to very simply just say thank you.
We appreciate your business and will continue to persevere to earn your business and friendship. We understand the changes that have turned your vehicle purchase from just needing something to drive to work, to purchasing a vehicle that is a part of your life and an expression of your self.
The same reasons that have changed why you purchase a vehicle have changed the way we sell vehicles. Competition, variety, technology, and economics, have all made it paramount that we do everything possible to make you want to come to Koons Ford to buy, service and maintain your vehicle.
While things are always changing in our business there are some things that will not change. We will not let any opportunity in our showroom, service department, parts and body department or our business office pass us by without doing everything we can to be at your service.
-Joe Koons
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,414 reviews
February 16, 2023
I have enjoyed using this servcie/sales center for 23 years. I know the job will be done right and I will be treated very good. years. I know the job will be done right and I will be treated very good. More
by CHRIS.WARGO
Verified CustomerEmployees Worked With
February 10, 2023
Mike Treas, as always, was great. He delivered the service that was promised in a timely and professional manner. He delivered the service that was promised in a timely and professional manner. More
by DUBIN1
Employees Worked With
February 10, 2023
Everyone is so nice to me. ..they answer all of my questions....and especially Mike Matson, who so knowledgeable and takes the time to explain my options....I feel special when ..they answer all of my questions....and especially Mike Matson, who so knowledgeable and takes the time to explain my options....I feel special when I roll into the service bay....and I appreciate it. More
by JAY_BARATELLI
January 31, 2023
Great service, great service people. Very timely and easy to schedule service appointments on line. Very timely and easy to schedule service appointments on line. More
by David2955Dave from Annapolis
Employees Worked With
January 31, 2023
Work is always done as fast as possible and with good quality. Mike Treas is a wonderful service advisor. quality. Mike Treas is a wonderful service advisor. More
by mcgarvey1969
Employees Worked With
January 31, 2023
Always a pleasure working with Mike. Great communication. The online scheduling was cumbersome and difficult. Great communication. The online scheduling was cumbersome and difficult. More
by DREWGLASGOW
Employees Worked With
January 30, 2023
Chuck Greenlee was amazing to work with. He is knowledgeable, patient, and more than accommodating through every step of the process. He was able to give me industry and market insight in or He is knowledgeable, patient, and more than accommodating through every step of the process. He was able to give me industry and market insight in order to help me make a decision on the vehicle that was right for me. Chuck's knowledge of cars, from the tech to the engine was deep and he was able to articulate it to me, in a way that I could understand. I look forward to working with Chuck again for our entire family's vehicle needs. If you are in the market for a vehicle, I could not recommend Chuck Greenlee enough! More
by Kerry Nobis
Employees Worked With
January 29, 2023
Problem with long crank not fixed. Tech guessed at it. I will provide documentation on next visit of what the real fix is. Mike Treas is always great to work with Tech guessed at it. I will provide documentation on next visit of what the real fix is. Mike Treas is always great to work with More
by TPROVENZA
Employees Worked With
