Koons Falls Church Ford
Falls Church, VA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:30 AM - 7:30 PM
Tuesday 6:30 AM - 7:30 PM
Wednesday 6:30 AM - 7:30 PM
Thursday 6:30 AM - 7:30 PM
Friday 6:30 AM - 7:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My experience with Andreas Small was very amazing. He was very welcoming and very informative,he made my car buying experience very enjoyable and was with me every step of the way .I would recommend hi He was very welcoming and very informative,he made my car buying experience very enjoyable and was with me every step of the way .I would recommend him to anyone that was interested in purchasing a vehicle. 10s Across the board for Andreas ! More
Speaking of Andreas specifically, he was extremely kind, welcoming, knowledgeable, professional and had absolutely zero issue answering all of my questions. If you are looking to buy a new car without jumpi welcoming, knowledgeable, professional and had absolutely zero issue answering all of my questions. If you are looking to buy a new car without jumping through hoops, ask for him. More
Andreas is awesome and driven to provide a good and perfect fit vehicle for buyers perfect fit vehicle for buyers More
Andreas' patience and professionalism took the stress out of car buying. He was very knowledgeable and kind. 10/10 would recommend of car buying. He was very knowledgeable and kind. 10/10 would recommend More
Andreas was extremely knowledgeable about the inventory and vehicle features, and he quickly understood my needs, budget, and goals. He made the process smooth by narrowing down great options that fit what and vehicle features, and he quickly understood my needs, budget, and goals. He made the process smooth by narrowing down great options that fit what I was looking for. Super professional, efficient, and easy to work with. I didn’t have to wait long at all. Highly recommend! More
I had the most wonderful, pleasant, and easy experience dealing with Andreas Small. He had a clear understanding of my needs and made the process stress-free, quick, and streamlined. Highly recommend worki dealing with Andreas Small. He had a clear understanding of my needs and made the process stress-free, quick, and streamlined. Highly recommend working with him. More
This dealership took egregious advantage of a vulnerable, elderly customer. They sold my 84-year-old grandmother — who has dementia, no driver’s license, and lives solely on Social Security income — a 2026 F elderly customer. They sold my 84-year-old grandmother — who has dementia, no driver’s license, and lives solely on Social Security income — a 2026 Ford Escape for $34,000, financed over 84 months at a 23.8% interest rate, bringing the total cost to over $74,000. This transaction raises serious ethical and potentially legal concerns. When I reviewed the loan agreement and brought my concerns to the dealership, I was met with complete indifference. The sales manager dismissed every concern I raised and stated there was “nothing wrong with the loan,” even going so far as to justify the predatory terms by claiming “people are actually paying more than that nowadays.” This response was dismissive, unprofessional, and frankly, insulting. Selling a $34,000 vehicle on an 84-month high-interest loan to an elderly person with dementia who does not hold a driver’s license is not just poor business practice — it is predatory. The individuals involved in structuring and approving this deal should be held accountable. I strongly urge anyone considering this dealership to think twice. I will be pursuing every available avenue to resolve this matter. More
Brandon Tobar was a great salesman. I called him late in the evening let him know I was coming from Jersey to look at a car. Brandon got off at 5:00pm but willingly stayed late for me. I called him late in the evening let him know I was coming from Jersey to look at a car. Brandon got off at 5:00pm but willingly stayed late for me. As soon as I realized he was willing to make time for me I knew I had to do the deal. I told him if they gave me X amount for my car I would leave with it that night. After negotiation with Brandon I ended up purchasing the car even though I got $1000 less than what I wanted. I really really did not want anything less than my number but after factoring everything in such as Brandon staying super respectful throughout the whole transaction even though I was not set on purchasing, staying late for me, answering calls from me on his day off, trying to give me as many deals and discounts as I could to ensure I was a happy customer, and happy with my purchase. He also willingly offered to assist with anything that the vehicle needed after purchase. I knew I had to make the deal. I left the dealership that night at 9:00pm, (4 hours after Brandon was supposed to leave). I am happy with my purchase, and I had a great experience with Brandon and Koons Ford of Falls Church. I would definetly come back in the future. More
We had a good experience with this dealership and we are happy with our purchase happy with our purchase More
Makes the process as stress free and quick . Andreas is great to work with . Highly recommend Andreas is great to work with . Highly recommend More



