Dean Samadi

We had a really positive experience buying my car at Koons. Marc was great to work with, he was easy to talk to,, answered all of our questions, and made the whole process feel relaxed instead of stress Koons. Marc was great to work with, he was easy to talk to,, answered all of our questions, and made the whole process feel relaxed instead of stressful. Dean in finance was also great. He explained everything clearly and made the paperwork simple and straightforward. Both of them were professional, friendly, and genuinely pleasant to work with. We are really happy with our experience and would definitely recommend them. This is our second car we bought from Koons in Falls Church. More

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This dealership took egregious advantage of a vulnerable, elderly customer. They sold my 84-year-old grandmother — who has dementia, no driver’s license, and lives solely on Social Security income — a 2026 F elderly customer. They sold my 84-year-old grandmother — who has dementia, no driver’s license, and lives solely on Social Security income — a 2026 Ford Escape for $34,000, financed over 84 months at a 23.8% interest rate, bringing the total cost to over $74,000. This transaction raises serious ethical and potentially legal concerns. When I reviewed the loan agreement and brought my concerns to the dealership, I was met with complete indifference. The sales manager dismissed every concern I raised and stated there was “nothing wrong with the loan,” even going so far as to justify the predatory terms by claiming “people are actually paying more than that nowadays.” This response was dismissive, unprofessional, and frankly, insulting. Selling a $34,000 vehicle on an 84-month high-interest loan to an elderly person with dementia who does not hold a driver’s license is not just poor business practice — it is predatory. The individuals involved in structuring and approving this deal should be held accountable. I strongly urge anyone considering this dealership to think twice. I will be pursuing every available avenue to resolve this matter. More

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Had a great experience with my salesman (Andreas Small) and the dealership as a whole. Came to a deal before I visited the dealership and they honored the deal when I showed up and didn’t try to renegotiat and the dealership as a whole. Came to a deal before I visited the dealership and they honored the deal when I showed up and didn’t try to renegotiate my trade-in value or our deal. Very pleasant experience. More

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I was looking for a Ford Bronco and was in negotiations with numerous dealerships. Kevin Rojas at Koons Falls Church was great and super helpful. In the end they had the best price by a mile. I drove do with numerous dealerships. Kevin Rojas at Koons Falls Church was great and super helpful. In the end they had the best price by a mile. I drove down from Maryland to test drive and purchase the vehicle it was super quick and easy. I was in and out fast. I would highly recommend working with Kevin and buying from Koons Falls Church Ford! More

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