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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,201 Reviews

5,201 Reviews of Klaben Ford Lincoln - Service Center

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February 06, 2025

They treat you like family they go above and beyond I would never go to any other dealership. They always ask you if there’s anything I want or what can they do for me? More

by carguy,Frank123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

I was satisfied with diagnosis time, the response time, and the completion time. The entire process was within one day. More

by RSKNEZEVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

I had wonderful service getting my car repaired at the body shop. After getting in an accident from being hit by a drunk driver in my brand new car, I was bummed having to get my car repaired and the amou More

by whtjeep78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Mona and the whole Klaben team are great to work with. I trust them with all my vehicle maintenance. More

by tariann9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Always very professional and punctual, doing a good job with whatever needed to be done. Kim Wolfram is always great to work with. More

by Semick53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2025

Mona is wonderful! ! She listens and wants to help you with any issues. Always feel she has our best interest in mind, even right now as we are in a challenging situati More

by TOsborne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Mike B. Is always helpful, funny, and addresses any and all of the concerns I have when I bring my vehicle in. Everyone in the service garage are always frie More

by JLEFDA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Repairs to my vehicle were done as speedy as possible. Good communication with the mechanic. Pick up was a breeze. Vehicle was sparkling clean which was a nice surprise! Thanks to all! More

by donnawakefield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Kristin is absolutely amazing to work with. Anytime I have any issues with my vehicle she jumps right on it, gets my car in to be looked at and I always leave happy! She is truly the best!!!! More

by esmit164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2025

Tom was excellent! Highly recommended! Would visit this facility again thanks to the service levels received. More

by AB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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