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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,983 Reviews

4,983 Reviews of Klaben Ford Lincoln - Service Center

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October 09, 2024

Don’t let Mike Cooney retire! Might have to go some place else for new cars. More

by vogelken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

They did an amazing job at fixing my truck. Thank you for doing it in a timely manner. More

by lmschieda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Mona and the Klaben service team always treat me great. I cannot imagine entrusting my service concerns to anyone else. More

by tariann9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

As always. Mona is an examples of how to do it right. Very detailed. Excellent communication. More

by douglas1140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2024

I brought in my '20 Fusion hybrid for an oil change and tire rotation. A vehicle check revealed a front end alignment was needed. The services were completed successfully. Arriving at vehicle, I noticed th More

by rvigars2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Fantastic service as always. Mike B is always professional, courteous, and makes sure that everything is addressed to my liking. More

by JMENTZER41677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Klaben did a great job on my 19 Escape's routine maintance. Rob was attentive and communicative. More

by jcbenchek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

Love Klaben Lincoln. They are always prompt and efficient. From Sales to Service I think they are excellent. Thanks Gavin! More

by DyerC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2024

Joe French has been our adviser for at least 15 years. He works to help find solutions for us when we need things like shuttle service or rentals which is one reason we enjoy getting service work at Klabe More

by Patrick C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wes
October 03, 2024

Klaben Ford hit it out of the park this time with their service dept. Their new service of video taping the customers vehicle problems & listing cost to repair are amazing!!! Mona made process quick and ea More

by bneitz0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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