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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,997 Reviews

4,997 Reviews of Klaben Ford Lincoln - Service Center

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February 10, 2024

I came in without an appointment because I needed an oil change and Anthony came to my car and took care of what I needed. Got me right in. Thank you Anthony. More

by Radical777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2024

Knowledgeable, courteous. Joe always answers my questions until I am completely satisfied. I'm never in the dark and my expectations are always met. More

by Zimmerf2
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

Klaben Ford Lincoln attentively addressed my request and promptly resolved the issue with my vehicle, and they took very good care of it. More

by Nash Benton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2024

I love that the Klaben team can work with my schedule and get me back on the road. I needed a tire patched, got it scheduled and was back on the road. More

by fairyrain826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Excellent service! Called the day prior to confirm appt. for mobile service. Showed up on time and did all the work in my parking lot. Will continue to use this conv More

by BCanter21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cole Mathes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Local dealership that I have known since I was a kid. I have bought from in the past More

by jsygula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Mathes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Wolf
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

I was greeted and helped immediately. Anthony was wonderful and was able to get me in the very same day I called for assistance. Everyone was pleasant and helpful. I am a new Lincoln ca More

by K. Cuyahoga Falls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

Always great service. Shelby was friendly and professional. She was very helpful when I ran into an unexpected issue with my tires. I very much appreciated her input & More

by bjs538
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

I have always been treated very well by everyone at Klaben. They are all professional people. They have always stood behind their work. They done things beyond one what one could expect. TOP NOTCH More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 08, 2024

wonderful as usual Mona was fantastic very kind and courteous all employees are friendly and helpful they work as a team More

by KEZ812
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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