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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,997 Reviews

4,997 Reviews of Klaben Ford Lincoln - Service Center

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February 16, 2024

Very knowledgeable staff. Friendly .. helpful.. quick to answer any question with a full explanation. They definitely give you a peace of mind when servicing your vehicle. Hi More

by a.lpav
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 16, 2024

I have been dealing with Klaben for my vehicles for over 40 years. That's because they always treat me with respect and genuine concern for my needs. I nearly always work with Mona Crooks. She is always More

by VB152001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Klaben Ford Service is outstanding. Mona Crooks is helpful, competent and friendly. This time, I had Klaben's Mobile Service take care of my vehicle. Seth, the technician was extreme More

by arancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Seth Fairchild
February 15, 2024

Great service, they get the job done fast. I will always trust Klaben with any work I need done. More

by arobertson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Kim is very professional and knowledgeable. She is very helpful and always works well with me to get my vehicle scheduled for service. She keeps me updated throughout the process. More

by fordedge50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Kim is very professional and very pleasant. I would recommend her to everyone. Easy to talk with her about your car. More

by judy7175@sbcglobal.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Mr. Bradford was very helpful with explaining a bill that I had. He was very professional and took the time needed and made sure that I was happy with the service provided. Mr. Bradford cares about service More

by rnstowohio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

The customer service is wonderful. Never have a problem. They go above and beyond for a customer satisfaction. More

by michelle.dame80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2024

Efficient and prompt service. Friendly staff that gave thorough explanation of services that were performed. More

by STEW300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Bart
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2024

Good work, work done on time. Car was cleaned inside and out. Joe took excellent car of us. More

by bbucur
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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