Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
4,996 Reviews of Klaben Ford Lincoln - Service Center
Sort by
February 20, 2024
Justin was very thorough explaining everything that was wrong with my car. Every time I come in he’s always very nice and happy to help. He never made me feel dumb for asking stupid questions. Definitely r wrong with my car. Every time I come in he’s always very nice and happy to help. He never made me feel dumb for asking stupid questions. Definitely recommend coming here to get your car worked on. Such amazing people and atmosphere. More
by Brook-lynn
Employees Worked With
Justin Russell
February 20, 2024
He was so easy to talk to and so pleasant. I was very happy with the customer care. I was very happy with the customer care. More
by MC
Verified CustomerEmployees Worked With
February 19, 2024
I have built a good rapport with Mona over the years. She is not only concerned with providing good customer service, but also concerned about me as an individual. She is not only concerned with providing good customer service, but also concerned about me as an individual. More
by tariann9
Employees Worked With
February 19, 2024
I have been leasing and buying vehicles, and servicing them, at Klaben for about 25 years. If I wasn't satisfied, I wouldn't keep coming back. them, at Klaben for about 25 years. If I wasn't satisfied, I wouldn't keep coming back. More
by BILLICK
February 19, 2024
I had some concerns about the Escape I got in November 2023, took it to service on 2/5 and got the vehicle back on 2/7 and it was working ok on that date. The auto idle which was to activate at a stop li 2023, took it to service on 2/5 and got the vehicle back on 2/7 and it was working ok on that date. The auto idle which was to activate at a stop light was not working. I was told it was due to a low battery charge, 56 %. Also got a warning on the dash "Accident Assist was not Active - service required". Was there a connection between the two items ???? By 2/16 the vehicle was not working right again for the same reasons I took it in on 2/5. Could it be the battery again - very concerning if it is. More
by BMEGYESI
Employees Worked With
February 18, 2024
My service rep was Anthony. He was very professional and took excellent care of my concerns. He took care of getting me a loaner car right away . Very pleasant and professional. He was very professional and took excellent care of my concerns. He took care of getting me a loaner car right away . Very pleasant and professional. More
by lkestrel7
Employees Worked With
February 17, 2024
Justin was Curtis and friendly. Very knowledgeable. The faculty was clean and fast. He got me in and out very quickly. Would recommend this place to anyone. Very knowledgeable. The faculty was clean and fast. He got me in and out very quickly. Would recommend this place to anyone. More
by jimdifo19
Employees Worked With
Justin Russell
February 16, 2024
Mike Brandvold is wonderful. Mike is very knowledgeable and understanding. He has earned our family's trust with many years of great service. We always see Mike for our service n Mike is very knowledgeable and understanding. He has earned our family's trust with many years of great service. We always see Mike for our service needs. More
by Dnacarter
February 16, 2024
I will always bring my cars to this place to be fixed . They made the experience flawless They made the experience flawless More
by Swope2000_44240
February 16, 2024
Very knowledgeable staff. Friendly .. helpful.. quick to answer any question with a full explanation. They definitely give you a peace of mind when servicing your vehicle. Hi Friendly .. helpful.. quick to answer any question with a full explanation. They definitely give you a peace of mind when servicing your vehicle. Highly recommend.. More
by a.lpav
Employees Worked With
