Klaben Ford Lincoln - Service Center

KlabenBody Shop I was pleased with the service. Had to wait for parts. I am pleased with the quality of the whole process. Vehicle was delivered clean after work was I was pleased with the service. Had to wait for parts. I am pleased with the quality of the whole process. Vehicle was delivered clean after work was done. More

After my recall was fixed l, my sync has not been working My sync was messed up during the repair. When I hit the phone button on the car it just says no phone. It won't let me set up a new device or anything My sync was messed up during the repair. When I hit the phone button on the car it just says no phone. It won't let me set up a new device or anything. This happened when I the car was being worked on as it was working the morning I dropped it off. I haven't had time to call and drop it off with work. Tyler was helpful with the recall. He was friendly and professional. It is a shame that the electronics were messed up. Update: klaben called me and completely resolved the issues with the sync. They sent a driver down to pick up and drop off my car at a time that fit my schedule. They were willing to fix the minor electrical error that resulted in the sync failure. Thank you for resolving this so quickly! More

Professional service, pleasant experience. I took my Lincoln MKC in for routine service and again, as I've come to expect, it was a pleasant experience. My car was taken in as scheduled, the se I took my Lincoln MKC in for routine service and again, as I've come to expect, it was a pleasant experience. My car was taken in as scheduled, the service was performed, and I was on my way. The service area lounge is very comfortable with lots of amenities you don't usually see. Joe French is polite, communicates well, and is always a pleasure to deal with. More

Very professional & efficient!!! Always willing to work with my schedule & provide shuttle!!! Work completed in very timely manner, friendly staff, great explanation in easy to under Always willing to work with my schedule & provide shuttle!!! Work completed in very timely manner, friendly staff, great explanation in easy to understand language by technician Kim Woffram. More

GREAT SERVICE Finally found a Dealership, That say what they mean and mean what they say. Nice to go to a Dealership that is friendly, Let you know Exactly what to Finally found a Dealership, That say what they mean and mean what they say. Nice to go to a Dealership that is friendly, Let you know Exactly what to expect how long it will take and have it done when they say thanks Klaben Ford More

Son's First Shopping Experience My son is very indecisive and slow to commit, but your sales staff have caused him to have much confidence in your team. We may return to purchase aft My son is very indecisive and slow to commit, but your sales staff have caused him to have much confidence in your team. We may return to purchase after further exploration. More

Great service After buying our car at a different dealer we returned for service to Klaben. We appreciate the great service. Mike takes great care of us! After buying our car at a different dealer we returned for service to Klaben. We appreciate the great service. Mike takes great care of us! More

Repair of water leaking from under dash Repair not under warranty was going to be $800 plus-because of low mileage and loyalty they worked with Ford and lowered cost to $220. Repair not under warranty was going to be $800 plus-because of low mileage and loyalty they worked with Ford and lowered cost to $220. More

Best Service Department I have been buying/leasing from Klaben for more than 15 years and all of my experiences with them has been positive. I always purchase the Loyalty Pro I have been buying/leasing from Klaben for more than 15 years and all of my experiences with them has been positive. I always purchase the Loyalty Program and take my vehicles there for all necessary service and repairs. Mona Crooks, my service rep, treats my vehicle as if it were her own. I trust Mona and would recommend her most highly! More