5,134 Reviews of Klaben Ford Lincoln - Service Center
Very professional and accurate service with a very comfortable waiting room, complete with snacks. Nicely done. 👍 comfortable waiting room, complete with snacks. Nicely done. 👍 More
I love the Klaben Team. They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Hig They respect my time and schedule to get me in and back on the road. Mona Crooks has been great taking care of me and my Ford for 11+ years now. Highly recommended More
Mona has been my service advisor for most of my service visits and has given me great service. Even with a problem she handled my concerns with compassion and professionalism. I truly appreciate her for he visits and has given me great service. Even with a problem she handled my concerns with compassion and professionalism. I truly appreciate her for her service. More
Shelby Wiley is always such a pleasure to work with. Very friendly, informative, and super helpful Very friendly, informative, and super helpful More
Joe is very nice, pleasant and professional. He kept me apprised of the work needed and cost. He kept me apprised of the work needed and cost. More
Kyle Crowe, Justen Fisher in Finance, and other team members were totally outstanding. My wife and I felt very comfortable with all of them and enjoyed the different conversations with them. Kyle was members were totally outstanding. My wife and I felt very comfortable with all of them and enjoyed the different conversations with them. Kyle was "Jonney on the Spot" with everything I ask for. I could count on him to be there when I needed and if he could not be contacted, he returned calls within a few minutes. My wife Micky and I could not ask for a better experience buying a new truck. More
Clean, fast. Did what they said. Took care of it professionally and completely clean the vehicle Did what they said. Took care of it professionally and completely clean the vehicle More
Kim has always gotten my service scheduled, it's been on time and the job has always been done right. She is the best! time and the job has always been done right. She is the best! More
The people at the Klaben service department are friendly helpful and dont ignore the customers. My favorite sercive person is Rob Simon. Rob answers all my questions and gives me several choices. The mark helpful and dont ignore the customers. My favorite sercive person is Rob Simon. Rob answers all my questions and gives me several choices. The mark of a really good service department is how the employees discuss the customers choices. Rob does this very well. He comes up with new suggestions that I would not have thought about. He suggested I use my points to lower the costs of a bed cover for my truck! Good idea. The other day I had a nail in my back tire. It was the end of the work day and I called to make an appointment for the next day. Rob said to bring the truck in before the end of the day. I really appreciate that. More