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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
4,984 Reviews

4,984 Reviews of Klaben Ford Lincoln - Service Center

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August 23, 2024

Explained every step of the process. Was very thorough. Fast and professional service. Thank you More

by josh44305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Great dealer, Gavin Fano was knowledgeable and friendly. I will be returning for any future service. Highly recommend Klaben Ford. More

by Bvorisek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

I bought a brake controller for my F 150, and had you install it. It took several times to get it to work but it all worked itself out. Anthony was a great help and with Sean assistance they got it done. More

by rogwisllc6
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2024

Had a simple repair done well. Took a few days for a part to arrive but other than that, did the job. More

by jonc2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

this part of this survey is not needed all of my rating were reviewed in the previous questions i have typed more than the15 words this asks fo an it will not let mr continue. More

by Adibarto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan D'Achille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2024

Very pleased with Mona. She answers all of my questions and informs on pluses and minuses of services to be performed. She has always been responsive and honest with me. Kl More

by ycarino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Exceptional service and care for the vehicle and my time. Chis in body and Kim in service are fantastic. More

by boat4kicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Fritz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Bruner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Joe French has been my service advisor for many years. The service he provides is professional and kind. I always call Joe for service on my vehicle. He is simply the best! More

by snaverill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

Very professional staff and excellent service and very well pleased taking care of my vehicle and servicing any problems that concern it. More

by JMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

I am so thankful for Mobile Service; I have used several times now and it is amazing. I am kept informed, service is prompt, the techs do a great job and always leave the area clean. The office staff is a More

by wks4784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Becker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Wolf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dakota Fincham
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