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Klaben Ford Lincoln - Service Center

Kent, OH

4.9
5,385 Reviews

5,385 Reviews of Klaben Ford Lincoln - Service Center

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June 24, 2025

Ali was amazing. the service was quic and the air conditioning was cold and free hot coffee More

by aholder93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

The service at Klaben is like no other! They are informative and kept their timeframe as promised and was very patient with this nervous Nellie! Lol More

by bettymarshall40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Tenney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Joe explained what was being done and how long to complete the bike rack installation. More

by Hhanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2025

Took my truck in for service and updates, Ali was polite, prompt and very knowledgeable with every aspect of the process. More

by trooper5023
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Webster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Great place and great people. Highly recommend to anyone. The always go above and beyond to help their customers. More

by WRIGHTTHOMAS2369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Great job, appreciate making the service easy for me! Great communication! Thank you so much! More

by jgrubbs3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Mona effectively communicates and explains thoroughly! She’s also very pleasant to work with! Also thanks to Eli for the informative video! More

by dlmjr7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2025

Kim Wolfram is absolutely fantastic and represents Klaben Lincoln extremely well with great concern for her customers. More

by boat4kicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2025

Klaben Ford service has always been top notch. They treat you with respect, keep you informed and treat you as if you were family More

by MMEKEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2025

Outstanding service, great prices, and very prompt service. Ali was incredible and very informative. Did a wonderful job getting me set up. Kaleb did a fantastic job with the repair. Elated with my ex More

by Joegorman1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alisea Kight
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kaleb
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