Klaben Ford Lincoln

Great dealership with an incredibly friendly and honest team My family and I have been going to Klaben for years now to purchase and service our vehicles and have always had a great experience. Doug Carter is ou My family and I have been going to Klaben for years now to purchase and service our vehicles and have always had a great experience. Doug Carter is out go-to contact anytime we need anything with our vehicles. He is a fair, honest, and extremely friendly individual. Doug never pressures anyone into purchasing a vehicle, he presents you with options and lets you make the decision. Which is how ANY purchase experience should be. It's a much more satisfying experience to have some present you with choices and advice you (not force you) on your purchase decision. Thank you to Doug for years of great car buying experiences. We'll be contacting you for our next purchase without a second thought. Also thank you Denise for being incredibly knowledgeable, and helpful with the financing process. Everyone at Klaben should be very proud you have the two of you working for them. Best - SAU & Family More

Best deal I could ask for buying a car is not one of my favo Top notch car dealer lots of choices to choose from at different prices. The salesman was very helpful and professional, they made this a easy transi Top notch car dealer lots of choices to choose from at different prices. The salesman was very helpful and professional, they made this a easy transition for my family More

I had a excellent car buying experience at Klaben I was car shopping online with Carguru and found what I was looking for at Klaben . The information I received from Chris Volk about the car was aweso I was car shopping online with Carguru and found what I was looking for at Klaben . The information I received from Chris Volk about the car was awesome and more than I expected and definitely made me want to come check it out. I went to the dealership the next day to see the car and it was exactly what I wanted. Chris was very personable and made my car buying simple, I will be recommending him to my family and friends More

Very Professional Excellent dealership very professional and enjoyed my experience while not wasting my entire day at dealership ,would recommend to friends and family, Excellent dealership very professional and enjoyed my experience while not wasting my entire day at dealership ,would recommend to friends and family, friendly services and easy access to get too . More

Doug was extremely Accommodating Doug was so helpful ,my situation was complicated and he made it work Where as another dealership would’nt even give me the time a day . I feel Doug Doug was so helpful ,my situation was complicated and he made it work Where as another dealership would’nt even give me the time a day . I feel Doug really cares about the people he’s working with. I’ve had nothing but great experiences with him . I appreciate everything he did for me More

Good Service The service was excellent. As usual Joe was professional and friendly. I will continue. Bringing my car there for service, because if the comfortable The service was excellent. As usual Joe was professional and friendly. I will continue. Bringing my car there for service, because if the comfortable atmosphere More

Brendan Johnson and the Klaben Ford Staff I cannot put into words how easy it was to purchase our Ford Explorer from Klaben Ford. Brendan Johnson reached out to an inquiry back in June that I cannot put into words how easy it was to purchase our Ford Explorer from Klaben Ford. Brendan Johnson reached out to an inquiry back in June that I had made and it was because he responded so quickly that when we entered the showroom last week, he was the person I wanted to meet and work with on our purchase. His patience in answering questions about the vehicle, financing, etc., was greatly appreciated. When you haven't bought a car in 10 years - lots of processes can and have changed. We specifically bought our Pre-owned Certified Ford from Klaben as we were aware it is one of the few Ford dealerships that offer this on many of their used cars. And the delight - we never felt any pressure. Brendan was very professional during this entire process and made it very easy for us. I have to thank James Stickler as well as Christine Klaben for their patience in explaining details and the entire process as well. I know that others in service got the car ready for us and I am sorry I can't identify who they might have been. But I know they worked to get our car ready to leave the dealership. I have already told folks what a great experience we had and that Klaben knows how to treat people the right way. More

Klaben oil change I was first customer and the scheduler was very courteous and showed me waiting room and gave me coffee and donuts. Service was done in less than 1 ho I was first customer and the scheduler was very courteous and showed me waiting room and gave me coffee and donuts. Service was done in less than 1 hour. Very pleased and will definitely be back. More

your service is A#1 you Service Department is A#1 i have purchased automobile from other dealership and none of the others gave me the A#1 service if get from KLABEN FORD IN KENT. your employee make y i have purchased automobile from other dealership and none of the others gave me the A#1 service if get from KLABEN FORD IN KENT. your employee make you feel like you are part the KLABEN FAMILY. More

The perfect Experience Had a Ford Windstar in service to find out it was not worth putting more money into it. So I had to find a vehicle. My credit isn't the best, but they Had a Ford Windstar in service to find out it was not worth putting more money into it. So I had to find a vehicle. My credit isn't the best, but they went far and beyond my expectations to get me in one. With over 11 hours over the weekend, they pulled a home run. I got approved and drove off in my new ride. I have nothing but good to say about this business and there employee's. I highly recommend them, and I'll be doing business with them from here on out. Thank you guys so very much. More