Back

Klaben Ford Lincoln

Kent, OH

5.0
14,413 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1089 West Main Street

Kent, OH

44240

Directions

Filter Reviews By Type

Showing 14,413 reviews

January 27, 2025

Had a problem and it was successfully rectified. Klaben provides excellent service. Everyone works as a team! More

by MABDENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coleman, Technician 5 Stars
January 27, 2025

The staff were all very nice, but the waiting area was really cold. Other than that it was all good. More

by kiddolae2
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Thurman Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eli Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 27, 2025

Everything was great! Awesome service and very friendly people. Would highly recommend. Very helpful and such More

by daveharry91
Recommend Dealer
Yes
Employees Worked With
Shelby Wiley
January 26, 2025

All the staff are helpful and courteous. Never have to wait to be acknowledged, even if Joe is not available. More

by BAD-H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2025

Had a rather extensive repair on my Ford Fusion. Kim kept me updated as parts were ordered, arrived, and repair performed. More

by JWEDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

I have been purchasing vehicles from Klaben since 1988. It has always been a good experience. Some years I have purchased multiple vehicles for my businesses. Every time I purchase a vehicle I can count on More

by Uncle Craig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Really informative, was awesome to work with on my vehicle purchase. He's now my go-to truck guy! More

by nollieguitarist
Recommend Dealer
Yes
Employees Worked With
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2025 -

Klaben Ford Lincoln responded

Thank you for your recent purchase and the kind words regarding your sales experience. Thank you for also taking my call and sharing that experience with me in detail. We ask for reviews through many avenues, not just to celebrate the good ones, but to also see where there is room for improvement. Clearly after our conversation, we can be better! I'm sorry again for the inconvenience we caused you and will share your feedback with the team in the hopes we can catch these things moving forward. If there is ever anything we can do to be of service, I and the entire Klaben team remain at your service! Roscoe Woodberry II 330.673.3139 x. 313

January 25, 2025

This is our second vehicle from Klaben. We always have a good experience with them and also with the service department and Kim in the service department. More

by MDUNGER3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

I had an awesome experience working with Bo on purchasing my new (to me) 2022 Ford Edge. He was very informative and took his time explaining features of the car. He was super personable & was a pleasure to More

by kara
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marah Brammer
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 25, 2025

Tyler was kind and patient with us. We made this a two day process. The next Tyler come in on his day to help fish our paperwork. And I appreciate him. Thanks again Tyler. More

by Carolesfone
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
7
...