Back

Klaben Ford Lincoln

Kent, OH

5.0
14,137 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1089 West Main Street

Kent, OH

44240

Directions

Filter Reviews By Type

Showing 14,137 reviews

November 13, 2020

Great experience. Tyler was not pushy at all and we never felt rushed throughout the whole time at Klaben. Tyler treated us like he would one of his friends; we didn’t feel like just another number. More

by srundle323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! We are happy Tyler was able to help you out! Thanks again for your business! Take care!

November 13, 2020

Honest and accurate with description of vehicle. Would consider coming to them again. Branden was great and communicated well. He always answered my calls quickly. More

by jdmezger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stahl
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, we're pleased to hear everything was completed to your satisfaction! We are happy Branden was able to help you out! Please let us know if there is ever anything else we can do for you! Safe travels!

November 13, 2020

I recently had my F250 serviced at this dealership as i always do. When i returned home i noticed some small areas that were overlooked. I reported my findings in a review that was sent via email. Shortly More

by F250 for me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Klaben Ford Lincoln responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

November 13, 2020

I purchased a 2020 Ford Escape and Louis was absolutely wonderful in the entire process. He was able to get me exactly what I wanted and did most everything via the phone and text so I wasn't spending all More

by wrightklw65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

November 13, 2020

This was probably the best sales experience I've ever had. Tim was efficient, kind, and extremely helpful. I got to look at all different kinds of cars and was able to find my perfect match. Thank you ag More

by ecremea1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Sterling
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, your comments keep us motivated and working hard for all our guests! We are happy Tim was able to help you out! Please don't hesitate to reach out if there's anything additional we can do for you.

November 13, 2020

I was pleased with the professionalism that I received in both the sales and financial department. Tim Sterling and Denise Alcorn were informative and efficient in their responsibilities. More

by C. Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller, Douglas Lewin
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

November 13, 2020

I cannot say enough good things about Klaben Ford. I have been leasing/purchasing cars from them over the past 18+ years and it has always been a very relaxed and enjoyable process. They are a very pro More

by melinda.mcelfresh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Mott
Feb 06, 2021 -

Klaben Ford Lincoln responded

Melinda, thank you for your kind words and congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 12, 2020

I came to the end of my lease on my Ford vehicle which I had obtained in Texas where I used to live, I needed to select a new Ford dealer so I selected Klaben Ford due to their available inventory. When I More

by JMcCune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, we are so happy to read such a great review about Nate at Klaben Ford! We hope to be of service to you again! Take care!

November 12, 2020

One of the best customer service I have ever seen and been apart of. Tyler @ the Vehicle Service went above and beyond to assist us. More

by robbi512003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy Tyler was able to help you out! Thank you again for the great review!

November 12, 2020

This is the car of my dreams! Perfect for our new addition! I want to thank Tim and Doug for making the process fast and easy. #GoBrowns #PittsburghSucks More

by toni123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Lewin
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words and congratulations on your new vehicle! We are happy Tim and Doug were able to help you out! Safe travels!

...
526
...