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Klaben Ford Lincoln

Kent, OH

5.0
14,129 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,129 reviews

January 08, 2021

Everyone at the dealership was very kind & professional. They did an amazing job at making sure I was set up and ready to go. I liked that they walked me through all the features of my car and how patient t More

by Antoinette DiFeo
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Antoinette, thank you for your kind words and congratulations on your new vehicle! Please let us know if you have any additional questions about services you received and thank you again for choosing Klaben Ford!

January 08, 2021

always good service and friendly personnel. Want customer to be satisfied. Some prices seem high, but I purchased a service coverage with the car and that helps. Thanks More

by TELCO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mona Crooks, Brian Thompson
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

January 07, 2021

Mona in the service department was amazing. I already had an appointment scheduled for routine maintenance a few weeks out. Three days before New Years and air bag sensor came on in my vehicle. One call to M More

by sicilyshelly78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Reviews like yours provide encouraging feedback. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 07, 2021

Klaben and Terry have always been family to me. They treat you with respect and do not pull things over your eyes. They work hard for their customers and it really shows! I couldn’t imagine getting a ca More

by Beccabug710
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. At Klaben Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 07, 2021

They go above and beyond with satisfying their customers and to insure they are correctly taken care of. They are trustworthy and extremely good at what they do More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2021

Matt Moyer was awesome! He was prompt with updates on my Bronco throughout the entire process! He worked with my work schedule, and he and Christine Klaben made the entire purchase quick and informative! More

by Crystal Delegram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Feb 11, 2021 -

Klaben Ford Lincoln responded

Crystal Delegram, we're pleased to hear everything was completed to your satisfaction! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

January 07, 2021

Thank for such great and fast service....Joe was great with fing discounts where I could really save. I didn’t have to wait long. More

by TruDay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Klaben Ford Lincoln responded

Truday, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 06, 2021

Very kind and helpful. Maintains a professional relationship with customers. Always looking for the best deal. Always keeps you informed of what is going on and wait times. Excels in communication. More

by SKD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Klaben Ford! Thanks again for the recommendation, and have an amazing day!

January 06, 2021

The 3rd car we have purchased at Klaben, and Chris Moldas was involved with every one. It was a pleasant and stress free experience, very professional and helpful. Chris made it easy. Christine pleasant a More

by Bulldog
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hello, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

January 06, 2021

This week, my wife worked with Matt Moyer to finalize the purchase of her new Ford Bronco! Matt was very helpful and kept her informed on all updates on the progress of the build. Also this week, my F150 w More

by Joe_F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Moyers
Feb 11, 2021 -

Klaben Ford Lincoln responded

Hi, we are very happy to have provided you with such a positive experience! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

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