Back

Klaben Ford Lincoln

Kent, OH

5.0
14,129 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
Contact Dealership

1089 West Main Street

Kent, OH

44240

Directions

Filter Reviews By Type

Showing 14,129 reviews

January 14, 2021

Nick Johnson provided excellent customer service. Nick is professional, courteous and knowledgeable. He has strong skills as a communicator, explaining the processes, procedures and time lines clearly. More

by MHABOWSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Feb 12, 2021 -

Klaben Ford Lincoln responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! We are happy Nick was able to help you out!

January 14, 2021

Such an easy process to get my front end fixed after a deer collision. Nick was so friendly and helpful. They communicated everything well and were very quick on the repair. More

by ALYSSAABEL14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We are happy Nick was able to help you out! Thanks again for your business! Take care!

January 14, 2021

The whole staff at quick lane were super friendly and helpful! They fixed the problem in a timely manner. I am very happy with my experience! More

by telley
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Sandy, Katy Rock
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope to be of service to you again! Take care!

January 14, 2021

Due to a flat,, i was in need of 4 new tires for my F150. Joe and Steve hooked me up and found ways to save me the most money possible. More

by Mike Workman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman
Feb 13, 2021 -

Klaben Ford Lincoln responded

Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

January 13, 2021

Klaben is an awesome dealer with no funny game. The service department is managed by top notch people. The company takes an all in team approach. More

by MIKE@AXIOMAV.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

January 13, 2021

Terry always does an excellent job. Whether it’s buying/leasing our cars or getting them serviced he is always very helpful and informative. He truly takes care of his customers! More

by Rpardee4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! We hope to be of service to you again! Take care!

January 13, 2021

I recently had body work at Klaben even though I own a Kia. I was given an option and I took it. I am so happy I did. I had interactions with several employees and everyone was great. They were profes More

by Jankobaby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman, Nick Johnson, Brandon Brinko
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 12, 2021

Mike Cooney was very helpful especially with it being my first time purchasing a car from a dealership. He was very personable and made the whole process easy. Overall I really enjoyed my experience at Klab More

by bigdylan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Mike and congratulations on your new vehicle! Thanks again for your business! Take care!

January 12, 2021

Nick was a pleasure to work with. He did his best to keep me informed throughout the process and made it as stress free as possible. Nick has set the tone of what to expect from the Klaben family. He was hig More

by TMetts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson, Brandon Brinko
Feb 12, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We are happy Nick was able to help you out! We hope to be of service to you again! Take care!

January 12, 2021

He answered all my questions. Very helpful , went out of his way to make sure I got the car I wanted. Went over everything with me. More

by Pamreedy48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louis Polos
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
497
...