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Klaben Ford Lincoln

Kent, OH

5.0
14,129 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,129 reviews

January 16, 2021

Joe French alerted me to problems with my vehicle and offered solutions to move forward. Tim Sterling and Branden Johnson got me into a new car same day. So helpful! More

by Cwob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Branden Johnson
January 15, 2021

Very informative and friendly. Salesman was helpful in finding the vehicle that matched my needs. Pricing was very fair. They made car buying easy and relaxing. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

They are awesome. From start to finish. Highly recommend. Actually we just bought another car from them today. ***** five stars. Mona, Sean, Branden, Rich. In no particular order. More

by deckrules
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Palomba
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, our Staff works hard to go the extra-mile for our valued guests! Please let us know if there is ever anything else we can do for you! Safe travels!

January 15, 2021

We have been searching for a used car on CarMax which led us to Klaben Lincoln. We were immediately approached by Mike asking if we needed help. Our experience was excellent! Mike was so knowledgeable about More

by Paulamwayt
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It's great to know that you had such a great experience working with Mike and we hope to see you again real soon!

January 15, 2021

Thank you for your awesome customer service and for keeping me informed about what was going on with my car. I am very satisfied keep up the good work. More

by TANISHA.HASKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Workman
Feb 13, 2021 -

Klaben Ford Lincoln responded

Tanisha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

January 15, 2021

Great service, as always! Tyler was friendly, thorough, and did a fabulous job. He brought up a recall issue, had it taken care of in a timely manner. My service was done quickly and correctly. GREAT JOB! More

by SWOLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2021

Katy was probably the best interaction I've had with an employee at Ford. She was friendly, polite, personable, efficient and helpful. She was very sweet to my daughter. She also explained everything goi More

by Lisa Reese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katy Rock
January 15, 2021

Tyler was excellent and knowledgeable about the problem and was thorough explaining what was needed and what was work was done. I always recommended Klaben. More

by Dannie2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2021

Tyler is always friendly and professional. He kept me informed of all recommended maintenance for my vehicle, and status of my most recent service today. More

by Ruth P 2016 Explorer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

We are happy Tyler was able to make your experience a positive one! We hope to be of service to you again! Take care!

January 14, 2021

Our salesman Mike Uzl was very knowledgeable about the vehicle. He explained everything well was very helpful working within our budget. Very happy, highly recommend. More

by Dchiera
Recommend Dealer
Yes
Employees Worked With
Michael Uzl II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2021 -

Klaben Ford Lincoln responded

Hi, thank you for your kind words about Mike and congratulations on your new vehicle! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

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