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Klaben Ford Lincoln
Kent, OH
14,599 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,599 reviews
July 26, 2021
Buying vehicle was easy. Staff very friendly. Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the servic Unfortunately, service availability is an issue. I purchased a maintenance package with my new car. Can’t get the value from ii, because the service department is so busy. Called today for a routine service to car. Soonest appointment is two weeks out. My advice, think twice before purchasing maintenance package. More
by Steve
July 26, 2021
Had a leased vehicle nearly at the end of lease. Decided to buy out the vehicle. The whole process was handled very efficiently and was an overall pleasant experience. to buy out the vehicle. The whole process was handled very efficiently and was an overall pleasant experience. More
by bbmitchell0
Verified CustomerJuly 26, 2021
Rob and the dealership were easy to work with and provided transparent, friendly communications as I worked through ordering a new truck. Easy to work with. provided transparent, friendly communications as I worked through ordering a new truck. Easy to work with. More
by Kurt L
July 26, 2021
I was welcomed from the moment I drove into the lot. They made buying a car painless. The sales associates went above and beyond. It was the easiest experience buying a car I ever had made buying a car painless. The sales associates went above and beyond. It was the easiest experience buying a car I ever had More
by snoopy44319
Employees Worked With
Other Employees :
Branden Johnson, Denise Miller, Douglas Lewin
July 25, 2021
David really informed me about the vehicle. He was very informative and courteous. The dealership went above and beyond my expectations. I will recommend Klaben to everyone I know. informative and courteous. The dealership went above and beyond my expectations. I will recommend Klaben to everyone I know. More
by Rodneylangelier
July 25, 2021
As usual, I was met by the service advisor promptly and checked in without any undue pressure. Service was completed as requested and I was on my way. checked in without any undue pressure. Service was completed as requested and I was on my way. More
by parvin
July 25, 2021
My salesman Nate Bryant guided me through the whole process of ordering the in demand new Ford Bronco. As a result I received the first one at the dealership. Working with Nate and Anthony Averitt in f process of ordering the in demand new Ford Bronco. As a result I received the first one at the dealership. Working with Nate and Anthony Averitt in finance was quick and painless. I highly recommend Nate and the Klaben team. More
by Ralphcasale
Employees Worked With
Nate Bryant
July 25, 2021
Please with the service. I submitted an inquiry online at 11:00 pm and Louis responded to me that night. The next day he had the vehicle upfront and ready to go for me. I also worked Anthony Everitt in at 11:00 pm and Louis responded to me that night. The next day he had the vehicle upfront and ready to go for me. I also worked Anthony Everitt in Finance and he was also great. Thank you. More
by RYANCORTRIGHT
July 25, 2021
Dave Mott is very professional, informative & courteous. Dave Mott is very professional, informative & courteous. Need I say more? couldn't be more satisfied with the way in which I was treated by al Dave Mott is very professional, informative & courteous. Need I say more? couldn't be more satisfied with the way in which I was treated by all involved! More
by CMILLSAP001
Employees Worked With
Dave Mott, Denise Miller, Steve Opalko
July 24, 2021
Robert was very assertive to get us the vehicle we were looking for and just as assertive to get us the best possible deal on our trade in. I would highly recommend him for anyone looking to buy a new vehi looking for and just as assertive to get us the best possible deal on our trade in. I would highly recommend him for anyone looking to buy a new vehicle More
by KColman
