Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,143 reviews
thank you Rob, for the no pressure approach, well, maybe a little however, never pushing me to decide, lets call it steering me to my choices and the one i made , which you emailed me minutes after talking a little however, never pushing me to decide, lets call it steering me to my choices and the one i made , which you emailed me minutes after talking to you on our initial call, was the very one that stuck my interest..thanks for that insight..thanks again Rob Simon! More
Great customer service and great person to work with. Called me whenever he needed to update me and they got my car done in a reasonable amount of time. I will definitely come back to Klaben! Called me whenever he needed to update me and they got my car done in a reasonable amount of time. I will definitely come back to Klaben! More
They made the car buying experience very pleasurable. No high pressure or other tactics. I was surprised at what they offered me for my trade-in. The same number that I wanted for it. All and all a great de high pressure or other tactics. I was surprised at what they offered me for my trade-in. The same number that I wanted for it. All and all a great deal. More
My car had some serious issues and Klaben really took this very seriously and put me in a new car. The dealer tried everything to get it running right and nothing was worked. So they replaced it. Tha this very seriously and put me in a new car. The dealer tried everything to get it running right and nothing was worked. So they replaced it. Thank you for making feel safe driving a Ford. More
The maintenance car service was carried out in a timely and professional way and the waiting area was very clean and orderly. I was offered to have the car washed but as it was a pouring rain day I decli and professional way and the waiting area was very clean and orderly. I was offered to have the car washed but as it was a pouring rain day I declined the offer. All I can say is keep up the good work! More
Just did a rating two days ago everything was fine and exactly as promoted and expected. At this time I am most happy with the vehicle and the experience exactly as promoted and expected. At this time I am most happy with the vehicle and the experience More
Kim Woolfram and the service crew did a wonderful job with my car repair. They are always courteous, professional and efficient. It is always a pleasure doing business. with my car repair. They are always courteous, professional and efficient. It is always a pleasure doing business. More
Joe French was able to get both my Wife's car and Mother's car in for service, body work and detail. This is no small feat! He kept us abreast while both cars were being worked on and ensured they Mother's car in for service, body work and detail. This is no small feat! He kept us abreast while both cars were being worked on and ensured they were taken care of from top to bottom As always, Joe did an exemplary job as we've come to expect! More
Thank you Kim for taking care of my Focus! I recently did my car off for a Works package and interior detail with Kim. Throughout the entire time my car was there I was kept informed of its status and w did my car off for a Works package and interior detail with Kim. Throughout the entire time my car was there I was kept informed of its status and when I could anticipate picking it up. Kim's personality and demeanor are second-to-none. From her cherry disposition on the phone, to smile through her mask in-person, to the handwritten "thank you" on my receipt... Kim makes you feel special. Thank you so much for the outstanding service, we will be back! More
I felt comfortable and not pressured at all to buy the vehicle I was looking at. He was friendly and patient. Definitely would recommend them! vehicle I was looking at. He was friendly and patient. Definitely would recommend them! More