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Klaben Ford Lincoln

Kent, OH

5.0
14,143 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,143 reviews

April 03, 2021

thank you Rob, for the no pressure approach, well, maybe a little however, never pushing me to decide, lets call it steering me to my choices and the one i made , which you emailed me minutes after talking More

by rgibson3560
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : detail team..Bravo.. it looked new!!, Denise Miller
April 03, 2021

Great customer service and great person to work with. Called me whenever he needed to update me and they got my car done in a reasonable amount of time. I will definitely come back to Klaben! More

by Zach
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Aaron Halls
April 03, 2021

They made the car buying experience very pleasurable. No high pressure or other tactics. I was surprised at what they offered me for my trade-in. The same number that I wanted for it. All and all a great de More

by tdelullo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Miller
April 02, 2021

My car had some serious issues and Klaben really took this very seriously and put me in a new car. The dealer tried everything to get it running right and nothing was worked. So they replaced it. Tha More

by fatcat8073
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Mott
April 02, 2021

The maintenance car service was carried out in a timely and professional way and the waiting area was very clean and orderly. I was offered to have the car washed but as it was a pouring rain day I decli More

by awierman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Just did a rating two days ago everything was fine and exactly as promoted and expected. At this time I am most happy with the vehicle and the experience More

by Kohute5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nate Bryant, Terry Colbert
April 02, 2021

Kim Woolfram and the service crew did a wonderful job with my car repair. They are always courteous, professional and efficient. It is always a pleasure doing business. More

by buckeyeal07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

Joe French was able to get both my Wife's car and Mother's car in for service, body work and detail. This is no small feat! He kept us abreast while both cars were being worked on and ensured they More

by Darkreyule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
Artie Gissinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Workman, Nick Johnson, Brandon Brinko
April 02, 2021

Thank you Kim for taking care of my Focus! I recently did my car off for a Works package and interior detail with Kim. Throughout the entire time my car was there I was kept informed of its status and w More

by Darkreyule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2021

I felt comfortable and not pressured at all to buy the vehicle I was looking at. He was friendly and patient. Definitely would recommend them! More

by Angthomas25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Stahl
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