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Klaben Ford Lincoln
Kent, OH
14,660 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,660 reviews
July 24, 2023
At lease buy out, we were told of a $500 charge. When we questioned this, our salesman said that Ford charges this for some reason not explained. Also, after buying the Certified warrantee we were When we questioned this, our salesman said that Ford charges this for some reason not explained. Also, after buying the Certified warrantee we were then pressured to buy another extended warrantee when we were filling out the final paperwork with Denise Miller. We find this objectionable. Tom and Sue Watson More
by tomphoto25
Verified Customer
July 23, 2023
What a great experience ! Mike Uzl was very helpful got me in he perfext car for me will definitely go back to him when im looking for a upgrade down the line would recommend Mike Uzl was very helpful got me in he perfext car for me will definitely go back to him when im looking for a upgrade down the line would recommend for everyone looking for a new/used car More
by Nal1206
Employees Worked With
Other Employees :
Douglas Lewin, Scott Burghardt, Stewart Wincek
July 23, 2023
We are so appreciative of the assistance Chris gave us! We had just been in a bad accident and were looking for a car that had everything we loved about our old car! Chris was patient and helped the entire We had just been in a bad accident and were looking for a car that had everything we loved about our old car! Chris was patient and helped the entire process go smooth and easy! More
by makary0227
July 23, 2023
Always able to accommodate my needs quickly and professionally. I feel confident in the services that I have performed professionally. I feel confident in the services that I have performed More
by aprilbaby17
July 23, 2023
Justin is always awesome and friendly, he gets customer service, out in 45 minutes ! He is consistent, and easy to work with. Thanks for the great service service, out in 45 minutes ! He is consistent, and easy to work with. Thanks for the great service More
by Spin
July 22, 2023
Mona did a wonderful job as always. Klaben continues to excel in the the service department. Everything went smoothly from scheduling, to dropping off, short turn around time, and all s Klaben continues to excel in the the service department. Everything went smoothly from scheduling, to dropping off, short turn around time, and all services performed. Always a class act for over 40 years!!!! More
by BILLNEITZ
Employees Worked With
July 22, 2023
Klaben Ford made it easy to look at, test drive, and ultimately purchase my 2020 Ford Escape. Like other dealers, I didn't feel pressured during my visit. ultimately purchase my 2020 Ford Escape. Like other dealers, I didn't feel pressured during my visit. More
by edwnichols
Employees Worked With
Denise Miller, Stewart Wincek
July 22, 2023
We bought our first vehicle from Klaben but it won’t be our last. Excellent customer service and fair treatment. our last. Excellent customer service and fair treatment. More
by harris_harrija
July 22, 2023
This is the 3rd vehicle we've purchased from Klaben and already have plans for another! Mike Uzl is amazing! He takes time to explain things in a way that makes it easy to understand! Thank you again Mike! already have plans for another! Mike Uzl is amazing! He takes time to explain things in a way that makes it easy to understand! Thank you again Mike!! More
by andrea.loveland
Employees Worked With
Other Employees :
Douglas Lewin, Stewart Wincek
July 22, 2023
Luke was very helpful and professional. Came into the dealership purchased a vehicle and was in and out in no time. Came into the dealership purchased a vehicle and was in and out in no time. More
by Stauffe7
