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Klaben Ford Lincoln
Kent, OH
15,945 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,945 reviews
August 12, 2026
Derek was awesome! Very good customer service. Patient and very accommodating. He was detail oriented, friendly and efficient. Quality work.done. Very good customer service. Patient and very accommodating. He was detail oriented, friendly and efficient. Quality work.done. More
by Lavina
Employees Worked With
August 12, 2026
GOT THE JOB DONE TUCKER WAS VERY HELPFUL AND POLITE WILL LET EVERYONE KNOW TO DEAL WITH FORD LOVE THE JOB THATS GETS DONE RIGHT THE FIRST TIME LET EVERYONE KNOW TO DEAL WITH FORD LOVE THE JOB THATS GETS DONE RIGHT THE FIRST TIME More
by boop73
Verified CustomerAugust 11, 2026
Truck inspection and warranty work completed satisfactory to my expectations. Joe was great checking my vehicle in and explaining work completed. to my expectations. Joe was great checking my vehicle in and explaining work completed. More
by bdunick
Employees Worked With
August 11, 2026
BoAllen was amazing to work with! He went above and beyond to get us the deal we wanted! He went above and beyond to get us the deal we wanted! More
by Msoohey
August 11, 2026
Kim was extremely helpful and communicated all my service needs very well. Will definitely be taking my vehicle to her in the future for service. Thanks Kim needs very well. Will definitely be taking my vehicle to her in the future for service. Thanks Kim More
by nick_pollice
Employees Worked With
August 11, 2026
Fast, friendly and prompt service. Brandon went above and beyond. Checked vehicle and explained everything clearly Brandon went above and beyond. Checked vehicle and explained everything clearly More
by bstrig
Employees Worked With
August 10, 2026
Routine service was performed on my Ranger. Joe French did a great job. Will be back again. Joe French did a great job. Will be back again. More
by Nick
Employees Worked With
August 10, 2026
Great service as always! Gavin has been a pleasure to work with, quick and reliable! Maintenance was taken care of and haven’t had any further issues! Gavin has been a pleasure to work with, quick and reliable! Maintenance was taken care of and haven’t had any further issues! More
by matthewmiller579
August 10, 2026
Had a whole host of items to be looked into, having an “ elite” package 3rd. Party warranty, figuring warranty would cover “something”& after much legwork & pricing only to find out warranty from endurance elite” package 3rd. Party warranty, figuring warranty would cover “something”& after much legwork & pricing only to find out warranty from endurance by the offered absolutely not a penny towards repairs. I felt bad for Tucker to have to be the on to let me know and effort was involved. We minimized the work to the needs to be paid out of pocket and got me back on the road to pick at the other issues literally down the road. Felt as though Tucker was sincere, freindly and genuinely cared. Didn’t need or care to hear daily updates only to add to my concerns. It was a three week ordeal, 2, due to the warranty co. Incompetency & utter failure. More
by Tk51669
August 10, 2026
Had a concern with my truck, he squeezed me in. Kept me updated on the repairs that were needed. Worked with me on the service. Great job. Kept me updated on the repairs that were needed. Worked with me on the service. Great job. More
by Pavkaiii
