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Klaben Ford Lincoln
Kent, OH
15,636 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 15,636 reviews
April 09, 2026
My Ford Escape went in for The Works package. Kim Wolfram and her team are always friendly and professional. Kim not only focused on that day’s service, but looked ahead to advise on things nee Kim Wolfram and her team are always friendly and professional. Kim not only focused on that day’s service, but looked ahead to advise on things needed later in the year. I waited there and the work was completed in a decent amount of time. More
by Chris W
Verified CustomerEmployees Worked With
April 08, 2026
Joe has always taken care of me and is fast to respond. This encounter was great! This encounter was great! More
by tdanner16
Employees Worked With
April 08, 2026
Friendly salesmen at sales and service departments. Trustworthy and always clean. We love klaben and will continue to go there. Trustworthy and always clean. We love klaben and will continue to go there. More
by rodsuz7
Employees Worked With
April 08, 2026
Thankfully, it's not often that a need the Klaben Auto Body Shop, but when i do, they always come through with flying colors. I recently needed the passenger side mirror replaced. I reached out to Tyler Body Shop, but when i do, they always come through with flying colors. I recently needed the passenger side mirror replaced. I reached out to Tyler Kline in Sales and he quickly provided me with a quote from Chris Fritz at the Body Shop. Both men worked together to get the necessary parts. Chris had his team match the paint and repair was done promptly. I highly recommend Klaben Auto Stores for sales, service and auto body. More
by Sanibelstar
April 08, 2026
Klaben was great to work and Tim Sterling was the best! He went out of his way to make my experience easier than I ever thought possible! He went out of his way to make my experience easier than I ever thought possible! More
by madpad01
Employees Worked With
April 08, 2026
Everyone is friendly and professional. No high pressure sales are used. Tim was very helpful in finding the right car for me. Overall very pleasant experience. I am happy with my car. Tha No high pressure sales are used. Tim was very helpful in finding the right car for me. Overall very pleasant experience. I am happy with my car. Thanks. More
by JanetB53
April 07, 2026
Kim is always a pleasure to work with. She always cares about taking care of the customer!! She always cares about taking care of the customer!! More
by Gmorr16
Employees Worked With
April 07, 2026
Problem was adressed and fixed, my only gripe was that I waited almost a week for the parts for the repair. waited almost a week for the parts for the repair. More
by nicholeann_20
April 06, 2026
Just brought in my 2026 Ford escape hybrid ST for its first service as always Klaben took excellent care of my car and my experience first service as always Klaben took excellent care of my car and my experience More
by DSHIP1562
Employees Worked With
April 06, 2026
Professional and courteous, Ford Ranger XLT was sitting out front and ready to go. Sales greeted me at the door and was all set for me to take a test drive. Cassie was friendly and knowledgeable about any out front and ready to go. Sales greeted me at the door and was all set for me to take a test drive. Cassie was friendly and knowledgeable about any questions I had about the vehicle. The entire experience was positive no high pressure sales More
by majorreferee
