Klaben Ford Lincoln

Everyone was fantastic from the moment I contacted to the moment I walked in. Absolutely recommend klaben. moment I walked in. Absolutely recommend klaben. More

Mike Cooney and Richard Klaben did a fantastic job in working with me and my wife to purchase our F-150. We have also had fantastic service from Klaben since we purchased the vehicle. My in-laws have b working with me and my wife to purchase our F-150. We have also had fantastic service from Klaben since we purchased the vehicle. My in-laws have been using Mike and Klaben for decades and, while this was my first purchase, I plan on using the dealership in the years to come for our future purchases/trade-ins. More

Good service,friendly people,convenient appointments,nice waiting room and restrooms fair prices and clean bays waiting room and restrooms fair prices and clean bays More

The sales team David and Rosco are great. Jen in financing was a pleasure. Simple, enjoyable buying experience. Jen in financing was a pleasure. Simple, enjoyable buying experience. More

Working with Louis was an absolute pleasure! He was patient and listened to any questions I had and had great follow up. He was patient and listened to any questions I had and had great follow up. More

Kim Wolfram is a dedicated customer service advocate. When bringing a vehicle for service she makes the process quick and easy. Keeps you in the loop at all phases of service process! Thank you! When bringing a vehicle for service she makes the process quick and easy. Keeps you in the loop at all phases of service process! Thank you! More

Easy to schedule, work performed as explained. Kept up to date on progress. Called promptly when completed. Kept up to date on progress. Called promptly when completed. More

Clean and friendly, offered a coffee or water right away. Kyle did a great job explaining some of the new functions of my new vehicle. Kyle did a great job explaining some of the new functions of my new vehicle. More

I recently had the pleasure of working with Service Advisor Shelby Wiley at Klaben Ford Service Center, and I couldn’t be more satisfied with the customer service I received. When I first spoke with Sh Advisor Shelby Wiley at Klaben Ford Service Center, and I couldn’t be more satisfied with the customer service I received. When I first spoke with Shelby over the phone and explained my concerns with my truck, Shelby demonstrated an impressive depth of knowledge about my vehicle’s current issues. From the moment I entered the service garage, Shelby showed a great deal of professionalism. She approached me, introduced herself, and began to check my vehicle in. Shelby explained everything in detail, making sure I understood the necessary process of the warranty repair. I also explained my issue with another local dealership, and Shelby never spoke ill of them. She stayed professional. What stood out the most was her commitment to keeping me updated throughout the entire repair process. I greatly appreciated her constant communication, which helped alleviate any concerns I had. Shelby was not only professional but also incredibly friendly, making the experience much easier. Unfortunately, I did not meet the Service Technician Tyler. I will say that my vehicle had almost 200 more miles than when I dropped it off. That clearly tells me that Tyler took the time to investigate my concerns. He also gave, in great detail, his findings and any repairs he completed. Tyler the truck is running GREAT!!! Thank you! If you’re looking for a knowledgeable and attentive service advisor, I highly recommend Shelby Wiley. Thank you, Shelby and Tyler, for your exceptional service! I would be remiss if I did not mention Anthony. Anthony assisted me when I picked my vehicle up. Anthony was extremely friendly and helpful. More

My old battery finally gave it up from the cold and my really old battery charger died as well so I couldn't drive to Klaben. I knew they had mobile service so called and Rachael was very good setting u really old battery charger died as well so I couldn't drive to Klaben. I knew they had mobile service so called and Rachael was very good setting up a mobile service call after first making sure they had the right battery for my car. After confirming that Rachael called and we confirmed the mobile service and Dylan was there in half an hour. Removed the now 8 yr old battery and had the new one installed quickly. Started the car, which had set for 3 days, and ran it before doing a restart and was done quickly! I should add Klaben is the only place I've had my car worked on and this time they did their usual excellent job, less than 2 hours from my first call! More