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Klaben Ford Lincoln

Kent, OH

5.0
14,451 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 14,451 reviews

February 22, 2025

Amazing customer service. They turned a bad situation with another store, into the best case situation with klaben. I should of learned from last time, no one beats the custom More

by dstone93770
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Absolutely the BEST. I haven’t bought a car since 2011. I started car shopping 2 weeks ago at different dealers. Each time I left very disappointed with their sales tac More

by dmbohio711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Like was amazing . Loved working with him on my build of the Ford Maverick. Thank you Luke for all your help. More

by Adbard1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Deegan
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Mona Crooks is very professional, knowledgeable, and cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company More

by Cd1500gl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Alcorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Great dealership! Customer service is outstanding. They were able to put me in a car when other dealerships could not. More

by 29proplus
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Brandvold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

I'm from out of state I drove 155 mi from New York and I was worrying that there would be some sort of problem. Tyler Klein was nothing but a gentleman, I enjoyed sitting with him talking with him He demons More

by Jackcoda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

Fantastic experience. I would highly recommend this dealership. I cannot say enough good things about them all! More

by oharac72
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roscoe Woodberry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Crowe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 20, 2025

JOE FRENCH IS A GREAT GUY HE ALWAYS MAKE SURE WE ARE TAKEN CARE OF AND IF WE NEED ANY EXTRA WORK HE COMES AND ASK US FIRST. WE ALAWYS DEAL WITH JOE HEIS ONE GREAT GUY More

by boop73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOE French
February 19, 2025

The service department does a great job as a whole but my service manager, Kim Wolfram, is the reason I keep coming back. She covers every aspect of the job to be done and explains each item and cost up fron More

by chas2deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Klaben Ford Lincoln responded

Thank you for providing us with your review and for the kind words for our staff and Kim. We share our guest’s feedback with our entire team and use is content for take-aways helping us know where we are succeeding or needing improvement. A 4-Star review might mean we did well in serving you, and could also mean we could have done better in some way. Or in some cases it is a mistake. Might I have a few more moments of your time at your convenience to gain additional insight from your experience? Thank you again for your feedback and I look forward to speaking with you soon. Sean Bradford – (216)337-1005 – sbradford@klaben.com

February 18, 2025

My low tire light came on as I was heading home. I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look i More

by PATGYNN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
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