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Klaben Ford Lincoln

Kent, OH

5.0
15,136 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1089 West Main Street

Kent, OH

44240

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Showing 15,136 reviews

October 29, 2025

They go above and beyond in all aspects of sales and service. Chris finds what fits your needs More

by JBARANEK21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Moldas
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2025

Was easy to set up an appointment with Kim Wolfran to have the works package and the brakes done. Everything was done in a timely manner. More

by Trader49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2025

I had a dash light on thought they would address it or offer to diagnose it More

by skamarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Churpek
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2025 -

Klaben Ford Lincoln responded

Thank you for taking the time to post a review of your recent service experience at Quick Lane. We appreciate the positive marks and scoring. That being said, we still failed at delivering the type of experience that you should expect and deserve. We should have discussed the issue with the illuminated dash light, and I apologize for not doing so. In reviewing our customer data base, based on the information associated with your review, I am unable to determine your contact information. I would welcome the opportunity to speak with you to discuss your service visit, and to then see what we can do to assist in diagnosing your vehicle, that is, if you still have an issue. Please reach out to me at your convenience, via my contact information below, and we will work get this handled for you as quickly as possible. Thank you again for your feedback and I apologize again for your experience. I look forward to speaking with you soon. Mike VanHoose, mvanhoose@klaben.com, 330-673-3139 ext 707.

October 29, 2025

Kim is always a pleasure to work with. She is professional efficient and goes above and beyond. Her knowledge and ability to put things into terms I can understand is remarkable. If ever I More

by Nelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 29, 2025

Klaben was very responsive and took the time to make sure I understood what was going on. More

by AANDTNOTARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gavin Fano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2025

Tyler was very helpful and professional. Great experience beginning to end. Everything was explained and completed More

by JROGERR
Recommend Dealer
Yes
Employees Worked With
Tyler Kline
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Klaben
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 28, 2025

Klaben Ford has been my family’s trusted dealership for well over 35 years. Joe French, my Service Advisor, went above and beyond. He is professional, engaging, knowledgeable and efficient. He kept me i More

by ggvlfortin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe French
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2025

Fast. Efficient. Professional Mona is always a congenial person to communicate with. Seems to take pride in her job. More

by mcnealkathy1520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mona Crooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2025

Efficient,polite,friendly,knowledgeable,everyone is as so help they explained everything answered all my questions More

by dbeal002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Bowen
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 27, 2025

I had my F-150 detailed. Kim went out of her way to ensure that the vehicle was kept indoors due to on and off rain that was happening on the afternoon it was due to be pick More

by Jabreznak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Wolfram
5.0
This rating includes all reviews, with more weight given to recent reviews.
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