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Klaben Ford Lincoln
Kent, OH
14,793 Reviews
At Klaben, we keep it simple and straightforward. Get your Best Bottom Line Deal® on every new or used vehicle - everyday. Choose from hundreds of Ford vehicles. Looking for more? You can also shop across the street at Klaben Chrysler Jeep Dodge Ram! With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 14,793 reviews
June 09, 2025
The person that helped schedule the appointment with the mobile service was super quick and extremely helpful knowing that my situation needed a quick fix! She went above and beyond to help me. The person mobile service was super quick and extremely helpful knowing that my situation needed a quick fix! She went above and beyond to help me. The person that came to do the work was on time, very kind and explained everything thoroughly. The fix was fast and I didn’t even have to leave my house! This was the best!!! More
by murrayfamily1997
Verified Customer
June 09, 2025
Had a great experience, from test drive to paperwork, everything was handled professionally and efficiently. everything was handled professionally and efficiently. More
by cvella23
June 09, 2025
This was the easiest transaction I have ever experienced. Louis was amazing and the entire staff was helpful and friendly. This was our 1st purchase with Klaben Lincoln however it will not be our last. Louis was amazing and the entire staff was helpful and friendly. This was our 1st purchase with Klaben Lincoln however it will not be our last. More
by Tonieluzzo
June 08, 2025
Excellent experience. The entire staff is vey professional and straightforward. Highly recommend Klaben and Tyler Kline. The entire staff is vey professional and straightforward. Highly recommend Klaben and Tyler Kline. More
by Jfjfinn
June 08, 2025
Mike Brandvold kept me informed every step of the way. The technicians were superb in solving my problem. The technicians were superb in solving my problem. More
by wjbailey
June 07, 2025
I feel John could use more training it seems the oil filter was not replaced. This looked like a over fill of new oil. 2of the hub caps were not replaced after a tire rotation.I THINK THE PROBLEMS WERE filter was not replaced. This looked like a over fill of new oil. 2of the hub caps were not replaced after a tire rotation.I THINK THE PROBLEMS WERE RESOLVED. More
by standoesitall
June 06, 2025
Chrisitine and Louis was able to make it happen. I travel 2 hours and 15 minutes one way to buy from Klaben. I started as a happy customer in 2010 and continue to go back. The sales manager, sales p I travel 2 hours and 15 minutes one way to buy from Klaben. I started as a happy customer in 2010 and continue to go back. The sales manager, sales personel and service are A+++. I am always treated like family and it is worth the drive. Thanks again Klaben especially Christine and Louis for proving loyalty is key for Klaben. More
by maponaps
Employees Worked With
June 06, 2025
Very courteous & professional employees, I'm always treated very well & they are thorough with repairs treated very well & they are thorough with repairs More
by CHUDMOM2
Employees Worked With
June 06, 2025
Kim Wolfram is amazing. On May 31, 2025, I brought a recent acquisition in to Klaben Ford-Lincoln of Kent for 2 tires and an alignment (plus a few minor things) and left ver On May 31, 2025, I brought a recent acquisition in to Klaben Ford-Lincoln of Kent for 2 tires and an alignment (plus a few minor things) and left very specific instructions about saving the two old tires which still had enough tread on them to make spares. I had also detailed the vehicle before going in for the tires and they took excellant care of my car, the way I do. It was as clean coming out of the dealership as it had been going in. And when I picked it up Carl B. stopped at Kim's desk to say hello and ask how my family was doing. What a class act, love them! More
by lee.ann.rizzo
