
Klaben Ford Lincoln
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews By Type
Showing 14,451 reviews
Amazing customer service. They turned a bad situation with another store, into the best case situation with klaben. I should of learned from last time, no one beats the custom They turned a bad situation with another store, into the best case situation with klaben. I should of learned from last time, no one beats the customer service this place offers. I'll only go here and trust them completely on anything cause they actually care about the people and there wallets. And if you need a Sales Rep you can trust and a reliable Rep that will fight for whats right for you ask for Gavin Fano. This guy is the best. More
Absolutely the BEST. I haven’t bought a car since 2011. I started car shopping 2 weeks ago at different dealers. Each time I left very disappointed with their sales tac I haven’t bought a car since 2011. I started car shopping 2 weeks ago at different dealers. Each time I left very disappointed with their sales tactics. Klaben/David were up front and honest. More
Like was amazing . Loved working with him on my build of the Ford Maverick. Thank you Luke for all your help. Loved working with him on my build of the Ford Maverick. Thank you Luke for all your help. More
Mona Crooks is very professional, knowledgeable, and cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company cares about her customers. She always lets me know what is going on when my vehicles are in for service. Mona is an asset to the company More
Great dealership! Customer service is outstanding. They were able to put me in a car when other dealerships could not. Customer service is outstanding. They were able to put me in a car when other dealerships could not. More
I'm from out of state I drove 155 mi from New York and I was worrying that there would be some sort of problem. Tyler Klein was nothing but a gentleman, I enjoyed sitting with him talking with him He demons was worrying that there would be some sort of problem. Tyler Klein was nothing but a gentleman, I enjoyed sitting with him talking with him He demonstrated and showed me how to use everything in the new car. More
Fantastic experience. I would highly recommend this dealership. I cannot say enough good things about them all! I would highly recommend this dealership. I cannot say enough good things about them all! More
JOE FRENCH IS A GREAT GUY HE ALWAYS MAKE SURE WE ARE TAKEN CARE OF AND IF WE NEED ANY EXTRA WORK HE COMES AND ASK US FIRST. WE ALAWYS DEAL WITH JOE HEIS ONE GREAT GUY TAKEN CARE OF AND IF WE NEED ANY EXTRA WORK HE COMES AND ASK US FIRST. WE ALAWYS DEAL WITH JOE HEIS ONE GREAT GUY More
The service department does a great job as a whole but my service manager, Kim Wolfram, is the reason I keep coming back. She covers every aspect of the job to be done and explains each item and cost up fron service manager, Kim Wolfram, is the reason I keep coming back. She covers every aspect of the job to be done and explains each item and cost up front, no surprises. More
My low tire light came on as I was heading home. I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look i I turned around and drove into Klaben Ford Service hoping they could help although I didn't have an appointment. Joe French said we can take a look if you can wait. I sat in the waiting room for a short time while a mechanic checked it out and just filled my tires with air. Knowing I had to drive to Cleveland in the morning, I didn't have any worries about the tires. Joe walked me out to my car and saw I was safely on my way. It's like having family look after me and my Escape. Thanks, guys! More