Keyes Lexus
Van Nuys, CA
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1,697 Reviews of Keyes Lexus
It was meant to be when my call was connected to Chris Ward. Chris Ward was the first of many Lexus sales people to work honestly and produce the RX 350 I was looking for. I was about to give up my quest, when I Chris Ward was the first of many Lexus sales people to work honestly and produce the RX 350 I was looking for. I was about to give up my quest, when I decided to call one last dealer which was Keyes. Even Though they were a hour and a half drive away. It was worth it. All other dealers were trying to put me in a vehicle that had about $8000 more equipment than I wanted. Some even claimed that it would not be possible even to order the vehicle I wanted. Lie after lie I was getting tired of it. Then Chris Ward answered the phone and all my dreams of owning my long awaited RX 350 became a reality. I even had to call him back a couple of times to make sure it was true. Bam, bam, bam. he and his associates served me to at a 10 star degree. I am super satisfied with my Keyes Lexus experience and highly recommend Chris Ward to anyone interest in purchasing a new Lexus! Michael Thompson More
Mike Nazari was a 5 star Mike Nazari was extremely helpful, attentive, answered all my questions without rushing and updated me about the service that was being done. He was Mike Nazari was extremely helpful, attentive, answered all my questions without rushing and updated me about the service that was being done. He was everything I could ask for in a service rep. More
Good service I am very happy with my service experience. Anthony is friendly, accomodating and prompt. I appreciate his good customer service and how clean the f I am very happy with my service experience. Anthony is friendly, accomodating and prompt. I appreciate his good customer service and how clean the facility is. Thank you More
Great Service My experience was pleasant, Ashak always provides stellar service, he’s attentive and prompt! I always feel welcomed at Lexus weather I speak to finan My experience was pleasant, Ashak always provides stellar service, he’s attentive and prompt! I always feel welcomed at Lexus weather I speak to finance, service or sales my questions, or concerns are always met. More
Mike Nazari is the best! Getting my car serviced at Keyes Lexus IS always a great experience. In particular, mike nazari is the best service rep I’ve ever worked with. He is Getting my car serviced at Keyes Lexus IS always a great experience. In particular, mike nazari is the best service rep I’ve ever worked with. He is so accommodating, informative and I truly feel he has my back. More
Service Consultant Over the many years of owning Lexus vehicles, I have been very happy with the excellence of service at Keyes Lexus. Specifically, Bill Horvath has bee Over the many years of owning Lexus vehicles, I have been very happy with the excellence of service at Keyes Lexus. Specifically, Bill Horvath has been my service representative for years. His knowledge, helpfulness and always accommodating is what makes me come back to Keyes and ask for assistance every time. More
Purchased my dream car with the right sales team Thank you for your honesty and making my families dream a reality. Shaw and Sam made the entire process easy and convenient on my full time work sched Thank you for your honesty and making my families dream a reality. Shaw and Sam made the entire process easy and convenient on my full time work schedule. More
Great Service Experience Great service for vehicle maintenance. Work performed as promised, on time, and very attentive etc. No surprises. Good communication and customer Great service for vehicle maintenance. Work performed as promised, on time, and very attentive etc. No surprises. Good communication and customer service. I would recommend Keyes Service. More
Just an oil change I normally make an appointment but this time I just stopped by to see if I needed service or if it was a reset of the maintenance light. Well, I need I normally make an appointment but this time I just stopped by to see if I needed service or if it was a reset of the maintenance light. Well, I needed an oil change and the service department took me immediately and all went well. Ali took care of me and within an hour and a half I was on my way. Thank you Keyes Lexus More
Great place to take your Lexus for service Danecia is my new service advisor and I am very pleased with her and the service department as a whole. I will be returning in the future. Danecia is my new service advisor and I am very pleased with her and the service department as a whole. I will be returning in the future. More