Keyes Lexus

Great Service - Allan Pliss and Anthony Pastoral and Mikey Keyes Lexus in Van Nuys is a premier dealership. A big reason is the service department, led by Alan Pliss. Alan has been great for a long time an Keyes Lexus in Van Nuys is a premier dealership. A big reason is the service department, led by Alan Pliss. Alan has been great for a long time and he still is still great. This time, Alan fixed one of my chief problems in 2 minutes after i told him what was wrong and he taught me to fix it myself. Anthony is one of Alan's top lieutenants. Anthony is professional, attentive and did fine job. Mikey hooked up my cell phone via Bluetooth quickly and pleasantly. More

this dealership / service department is excellent! Mr. Anthony Pastoral was very helpful with my needs of acquiring brand new tires, and the service department is clean and prompt with their work. I w Mr. Anthony Pastoral was very helpful with my needs of acquiring brand new tires, and the service department is clean and prompt with their work. I will definitely recommend this dealership / service department to others. More

Service Anthony took care of me--the service went as planned--no problems--car was done on time--they offered me a loaner which I didn't need---Great service! Anthony took care of me--the service went as planned--no problems--car was done on time--they offered me a loaner which I didn't need---Great service!!! More

Great Service. I'm sorry I don't recall the names of the people that helped me. But I will say that when I called to make my appointment. The woman on the line was s I'm sorry I don't recall the names of the people that helped me. But I will say that when I called to make my appointment. The woman on the line was super nice and treated me like a valued customer. I've called other places and the person on the other line sounded like they just did not want to be there. But keep up the good work on that. My service rep was totally nice. Good guy. I was a little surprised to have someone in your sales team approach me while I was waiting on the lounge to see if I wanted to buy a new car. Nice guy and I can see why he would go to the lounge. But I just wanted my oil changed and read my book. Other than that you can bet I will continue to come here for my servicing. Thank you for asking for my feedback. More

Service Great service from Anthony! He and Allan are the best. Car was ready as promised. Never a problem going in for Service. Very professional in all they Great service from Anthony! He and Allan are the best. Car was ready as promised. Never a problem going in for Service. Very professional in all they do. More

Service Danicia was fantastic - friendly, professional and the team got the problem fixed and had me on the road in no time! Danicia kept me inormed of the wo Danicia was fantastic - friendly, professional and the team got the problem fixed and had me on the road in no time! Danicia kept me inormed of the work progress and made it a pleasure Thank you More

wonderful excellent service !!!!! very satisfied . Definitely would recommend to friends and family . i will be attending this dealership for the rest of my c excellent service !!!!! very satisfied . Definitely would recommend to friends and family . i will be attending this dealership for the rest of my car services . Very happy More

service Ali was great very professional and courteous. Good example of Lexus brand.. no pressure just informed of things needs to get our gs working a class Ali was great very professional and courteous. Good example of Lexus brand.. no pressure just informed of things needs to get our gs working a class More

Outstanding Service Anthony Pastoral is an amazing service advisor. Customer service and Lexus vehicle knowledge is outstanding. Maintenance recommendations are on s Anthony Pastoral is an amazing service advisor. Customer service and Lexus vehicle knowledge is outstanding. Maintenance recommendations are on spot. Thank you so much Anthony! More

Wouldn't go to another dealership My Sales Manager (Steve Wolpa) was fabulous and made my experience easy, precise, right to the point, and out the door I went with my new car. We mad My Sales Manager (Steve Wolpa) was fabulous and made my experience easy, precise, right to the point, and out the door I went with my new car. We made the agreement, found the car, did the deal, he took care of what I needed, and what he said he would do, he did. I can't ask for anything else than that. More