
Keyes Lexus
Van Nuys, CA
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1,710 Reviews of Keyes Lexus
This will be my 5th lease through Keyes Lexus. They have been attentive. Service and Sales representatives have always been helpful. Steve Wolpa and Edmund presented me with good transaction. I believe I am been attentive. Service and Sales representatives have always been helpful. Steve Wolpa and Edmund presented me with good transaction. I believe I am a member of their family. Also thanks goes out to Jeffrey Palayan for following through. More
I truely trust Sarkis with all of our needs. We are I truely trust Sarkis with all of our needs. We are happy with Lexus and could go anywhere to service, but choose Keyes specifically due to Sarkis I truely trust Sarkis with all of our needs. We are happy with Lexus and could go anywhere to service, but choose Keyes specifically due to Sarkis and the excellent service we get. All you do is give a good explantion on what is wrongand you guys do the work... More
I went to keyes and received a Free oil change and was able to get my nails done while waiting on my car! Jun my service writer arranged everything and I didn’t have to worry about a thing! What a great, able to get my nails done while waiting on my car! Jun my service writer arranged everything and I didn’t have to worry about a thing! What a great, knowledgeable, warm-hearted service consultant .KUDOS TO JUN O!!!!!!! More
My husband and I live very close to your Santa Monica dealership but we had better service when we bought our 2007 from Keyes Van Nuys. So we decided to service our Lexus at Keyes because we get excellen dealership but we had better service when we bought our 2007 from Keyes Van Nuys. So we decided to service our Lexus at Keyes because we get excellent service in the maintenance of our car as well. The process they do is easy. Thats why we choose Keyes More
I experienced a magnificent PR from Bill Hovart when I hit a ladder on the 101 freeway so I needed to have my tires replaced. I was given a loaner for the day of the service. Due to Bills grand people ski hit a ladder on the 101 freeway so I needed to have my tires replaced. I was given a loaner for the day of the service. Due to Bills grand people skills and kindness. It was easy, and a timely process. More
I have 2 Lexus that have been serviced at Keyes since their birth. Michael has been my service rep and I always feel he knows me and does his best to get my cars serviced quickly and with the least incon their birth. Michael has been my service rep and I always feel he knows me and does his best to get my cars serviced quickly and with the least inconvenience to me. (I can’t read what he wrote here) wait for service (although I get loaners for bigger jobs) and enjoy convenience of your lounge, food, drink, computer access and reading material. More
When I call for an appointment Jacob Moran always sets it up and when I come to the facility he is always friendly and always takes care of the service perfectly. That is why I continue to come to Keyes Lexu up and when I come to the facility he is always friendly and always takes care of the service perfectly. That is why I continue to come to Keyes Lexus and will send all my friends. I have over time learned if service is quality the organization is also. More
You have such wonderful people here! Joey especially kept his word and really worked hard to accommodate us with our very limited budget. He was very clear and straight forward. There was no guess work in wh his word and really worked hard to accommodate us with our very limited budget. He was very clear and straight forward. There was no guess work in what we were getting into. We need more of this kind of salesmanship. Kudos go to Omar too More
I took my GX470 for service. Amie helped me. She was so nice. While I was waiting she came down couple times wanted to make sure if I was ok, offered me coffee, cookies. Even showed me how to use the free nice. While I was waiting she came down couple times wanted to make sure if I was ok, offered me coffee, cookies. Even showed me how to use the free internet cafe that they have. What a great dealership. More
I have nothing but good things to say about Keyes Lexus. Very friendly staff that have treated me so well. I have the best experience shopping here at lexus (just bought the HS 250h- GREAT car ). Very nice Very friendly staff that have treated me so well. I have the best experience shopping here at lexus (just bought the HS 250h- GREAT car ). Very nice place. They have a cafe area which i have never seen at any other dealer ship. Love this place! More