Keyes Lexus

39,000 mile service Mike went over what I needed now and for the next service. He was very friendly and transparent. He made me feel comfortable in choosing here for se Mike went over what I needed now and for the next service. He was very friendly and transparent. He made me feel comfortable in choosing here for service. More

Oil change service Everything was great except when I got out of the car they didn't tell me I need to meet with someone and sign paperwork before they start the work. Everything was great except when I got out of the car they didn't tell me I need to meet with someone and sign paperwork before they start the work. I assumed they knew I had an appointment and they would come get me from the waiting room. So my time was 2.5 hours vs. 1.5. But they were nice enough to call LYFT and send me to lunch in meantime. Overall a good experience. More

A smooth operation They were very kind and thoughtful of the situation. Made everything smooth and transparent. Mr. Nazari explained everything down to the details on wh They were very kind and thoughtful of the situation. Made everything smooth and transparent. Mr. Nazari explained everything down to the details on what was going on with my car and what needed to be worked on now and future references. More

Hassle free Any issues that I may have experienced were immediately addressed professionally and friendly. This is my first stop when looking for a Lexus and this Any issues that I may have experienced were immediately addressed professionally and friendly. This is my first stop when looking for a Lexus and this is my third Lexus from Keyes. More

Best Service As always, Mike Nazari took care of what needed to be done. I have never had a bad experience with him and my last visit was no exception. His knowled As always, Mike Nazari took care of what needed to be done. I have never had a bad experience with him and my last visit was no exception. His knowledge and positive attitude are very comforting. Great to have my newly serviced and very clean car back. Thank you Mike! More

Excellent . Mike is very attentive and friendly. I will only go to him. He makes the experience easy and I trust him . I had a bad experience in Lexus of Glenda . Mike is very attentive and friendly. I will only go to him. He makes the experience easy and I trust him . I had a bad experience in Lexus of Glendale when I bought the car so I really appreciate Mike. More

Service I was able to make an appointment on the second for 3 July. Since it was the day before the Fourth of July I thought it would be extremely busy. Ho I was able to make an appointment on the second for 3 July. Since it was the day before the Fourth of July I thought it would be extremely busy. However, to My delight I got in. Fantastic! More

Danecia Dedeaux is the BEST!! She was able to get me in on short notice. I got my car serviced with no problems. It's always a great experience going to Keyes Lexus in Van Nuys fo She was able to get me in on short notice. I got my car serviced with no problems. It's always a great experience going to Keyes Lexus in Van Nuys for service. Go see Danecia, she is the BEST! More

OIL CHANGE AND SERVICE ALL GOOD! ANTHONY PASTORAL WAS VERY ACCOMMODATING. WOULD ABSOLUTELY COME BACK TO HIM, SPECIALLY IF I GET A DISCOUNT NEXT TIME. HE WAS VERY PROFESSIONA ALL GOOD! ANTHONY PASTORAL WAS VERY ACCOMMODATING. WOULD ABSOLUTELY COME BACK TO HIM, SPECIALLY IF I GET A DISCOUNT NEXT TIME. HE WAS VERY PROFESSIONAL AND WOULD RECOMMEND HIM AND THE SERVICE DEPT. TO FRIENDS AND FAMILY. More

Very easy straight forward transaction. I bought my car 100% online, sight unseen, delivered to my driveway. I put a lot of trust in Gary Berndt to relay all of the vehicle particulars and h I bought my car 100% online, sight unseen, delivered to my driveway. I put a lot of trust in Gary Berndt to relay all of the vehicle particulars and he did not disappoint me. The car is exactly as Gary told me it would be. More