Keyes Lexus

Hassle free Any issues that I may have experienced were immediately addressed professionally and friendly. This is my first stop when looking for a Lexus and this Any issues that I may have experienced were immediately addressed professionally and friendly. This is my first stop when looking for a Lexus and this is my third Lexus from Keyes. More

Best Service As always, Mike Nazari took care of what needed to be done. I have never had a bad experience with him and my last visit was no exception. His knowled As always, Mike Nazari took care of what needed to be done. I have never had a bad experience with him and my last visit was no exception. His knowledge and positive attitude are very comforting. Great to have my newly serviced and very clean car back. Thank you Mike! More

Excellent . Mike is very attentive and friendly. I will only go to him. He makes the experience easy and I trust him . I had a bad experience in Lexus of Glenda . Mike is very attentive and friendly. I will only go to him. He makes the experience easy and I trust him . I had a bad experience in Lexus of Glendale when I bought the car so I really appreciate Mike. More

Service I was able to make an appointment on the second for 3 July. Since it was the day before the Fourth of July I thought it would be extremely busy. Ho I was able to make an appointment on the second for 3 July. Since it was the day before the Fourth of July I thought it would be extremely busy. However, to My delight I got in. Fantastic! More

Danecia Dedeaux is the BEST!! She was able to get me in on short notice. I got my car serviced with no problems. It's always a great experience going to Keyes Lexus in Van Nuys fo She was able to get me in on short notice. I got my car serviced with no problems. It's always a great experience going to Keyes Lexus in Van Nuys for service. Go see Danecia, she is the BEST! More

OIL CHANGE AND SERVICE ALL GOOD! ANTHONY PASTORAL WAS VERY ACCOMMODATING. WOULD ABSOLUTELY COME BACK TO HIM, SPECIALLY IF I GET A DISCOUNT NEXT TIME. HE WAS VERY PROFESSIONA ALL GOOD! ANTHONY PASTORAL WAS VERY ACCOMMODATING. WOULD ABSOLUTELY COME BACK TO HIM, SPECIALLY IF I GET A DISCOUNT NEXT TIME. HE WAS VERY PROFESSIONAL AND WOULD RECOMMEND HIM AND THE SERVICE DEPT. TO FRIENDS AND FAMILY. More

Very easy straight forward transaction. I bought my car 100% online, sight unseen, delivered to my driveway. I put a lot of trust in Gary Berndt to relay all of the vehicle particulars and h I bought my car 100% online, sight unseen, delivered to my driveway. I put a lot of trust in Gary Berndt to relay all of the vehicle particulars and he did not disappoint me. The car is exactly as Gary told me it would be. More

Good deal This dealership was recommended to me my Costco. At first I was a little skeptical, being it was in Van Nuys and I also never heard of Keys motors. I This dealership was recommended to me my Costco. At first I was a little skeptical, being it was in Van Nuys and I also never heard of Keys motors. I decided to take a drive down there and take a look. I was pleasantly surprised how nice the showroom was and also how huge the service department was. Steve Wolpa, the sales manager showed me around and even brought the car up that I was interested in and explained to me all the new features. I decided then and there this was the place I was going to get my next car. Of course the price was great too. More

Brake replacement/repair Needed rear brakes and also a recheck of the front as there had been a recent 'panic stop' -- needed rotor turning and other work to repair from that. Needed rear brakes and also a recheck of the front as there had been a recent 'panic stop' -- needed rotor turning and other work to repair from that. Various fluids cleaned or replaced -- As always, wait time for work to be completed flew by and the experience was stress free. Not inexpensive but I think, worth it. More

1st visit was better than the 2nd It had been awhile since I got my car serviced by Keyes Lexus. Too expensive + found a trustful auto mechanic elsewhere. Got promo direct mailer, so It had been awhile since I got my car serviced by Keyes Lexus. Too expensive + found a trustful auto mechanic elsewhere. Got promo direct mailer, so figured I'd try again. First visit...pleasant welcome & fast service. I was able to get some work done in the break room while enjoying a nice cup of coffee. Car was spotless when ready. Second visit...not as impressed. Believe the service to my car was done accurately (how am I to know?) but hardly got a smile or hello to greet me. Pretty disappointed. More