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1,131 Reviews of Ken Ganley Ford Norton - Service Center
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November 23, 2022
Great experience. They got my car in quickly, helped me to determine the best repairs and got them done right away! They got my car in quickly, helped me to determine the best repairs and got them done right away! More
by Wadsworth Expedition
Verified CustomerEmployees Worked With
November 23, 2022
When I go new car shopping I'm not looking for a salesman. I'm looking for a good human being who I feel has my best interest at heart. This describes Franco Casalinova to a tee! I HIGHLY recomme salesman. I'm looking for a good human being who I feel has my best interest at heart. This describes Franco Casalinova to a tee! I HIGHLY recommend contacting Franco next time you're looking for a new car. More
by Joegetter
Employees Worked With
Franco Casalinova, Franco D. Casalinova
November 21, 2022
The service department was top notch. I brought my truck in and they kept me in the loop the whole time. The checked my truck out from top to bottom. They answered all of my questions. I’ I brought my truck in and they kept me in the loop the whole time. The checked my truck out from top to bottom. They answered all of my questions. I’m a diesel tech for a living. So I know great service when I get it. Any and all work I may need in the future I will be taking my truck back here. Thank you for your hard work and keep up the great service. More
by cat3406power
Employees Worked With
November 19, 2022
Like the customer service always treated with concern. Confident that they will advise me on what needs to be done Confident that they will advise me on what needs to be done More
by eileen.holderbaum
Employees Worked With
Other Employees :
Mike Hartley
November 18, 2022
always good service , when I call , lets me know what is needed with no presure . needed with no presure . More
by PASTOR.VICKI
Employees Worked With
November 16, 2022
Did an excellent job performing the oil change on our 2022 Thor Four Winds RV and even charged us less than they quoted us. Will be bringing our RV back for the next oil change for certain. 2022 Thor Four Winds RV and even charged us less than they quoted us. Will be bringing our RV back for the next oil change for certain. More
by p8trickry3l
Employees Worked With
Mark Igleheart
November 14, 2022
The service department is great, the sales department is lacking. You can service my car but I won’t be buying one from your dealership anytime soon. Horrible experience coming in to look at a new Ford Bron lacking. You can service my car but I won’t be buying one from your dealership anytime soon. Horrible experience coming in to look at a new Ford Bronco. I get policy and I get that not everyone should be able to drive one, because most aren’t serious buyers. Well I was and I wasn’t impressed with the sales person. I think the sales person forget they are representing more than a dealership, they’re representing a brand that people are loyal to. I love and trust my Ford and that’s why I keep buying them. You need better sales people and you need to relax your approach on reaching out to people. It’s aggressive and overbearing. More
by Mustangboy221
November 13, 2022
Easy to get ahold of the truck repair manager mark. He explained everything very well. The repairs were found and repaired in a timely manner. Will use again thank you He explained everything very well. The repairs were found and repaired in a timely manner. Will use again thank you More
by Strickyrick
Employees Worked With
Mark truck repair
November 12, 2022
I was notified regarding a recall on my 2013 Ford . Escape. All the staff were exceptionally pleasant and very nice to me. I also was thankful for the free car wash. Escape. All the staff were exceptionally pleasant and very nice to me. I also was thankful for the free car wash. More
by SALLYBTOWN
Employees Worked With
