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This rating includes all service center reviews, with more weight given to recent reviews.
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1,131 Reviews of Ken Ganley Ford Norton - Service Center
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March 09, 2023
Scott was able to get my car in quick. Did everything he said. Everyone was extremely nice and knowledgeable. Did everything he said. Everyone was extremely nice and knowledgeable. More
by ccmprice
Verified CustomerEmployees Worked With
March 09, 2023
I had my Ford Fusion Hybrid in for recall work. The service department was knowledgeable, friendly and respectful. The repairs were made the same day and I received a complimentary car wash to bo The service department was knowledgeable, friendly and respectful. The repairs were made the same day and I received a complimentary car wash to boot. More
by KroenkeLeeRoth
Employees Worked With
Paul Asano
March 09, 2023
Top shelf service organization. Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! Mike Robinson, Scott, Carl, James, Jim, Tim and all the folks treat me like I work at the dealership or am a family member.best of the best! More
by Pjblues2
Employees Worked With
Other Employees :
Paul Asano, Mike Hartley
March 08, 2023
Staff was honest and professional. Estimate was on target and the work was well done. Have always been very impressed with this service department and continue to be. Estimate was on target and the work was well done. Have always been very impressed with this service department and continue to be. More
by Rob
Employees Worked With
Other Employees :
Paul Asano, Mike Hartley
March 08, 2023
Pleasant representative and easy in and out. Close location from my home and they had convenient hours for drop off and pick up. Close location from my home and they had convenient hours for drop off and pick up. More
by Jecmac1
Employees Worked With
March 05, 2023
Always excellent service . Repair was done in a timely manner. Very courteous and professional. I have never had an issue in the 4 years they have been servicing my vehicles Repair was done in a timely manner. Very courteous and professional. I have never had an issue in the 4 years they have been servicing my vehicles. More
by Missylea
March 05, 2023
It was okay but expensive for a they wanted $100 to fix my radio radio my radio radio More
by Shawn
Employees Worked With
Other Employees :
Paul Asano, Mike Hartley
March 04, 2023
Thank you Scott Spath for taken care of me in my 2008 Ford edge Caleb Tucker Ford edge Caleb Tucker More
by caleb_tucker2000
Employees Worked With
March 03, 2023
We had a very good experience at Ganley. Mike, was very helpful throughout the process and we greatly appreciate him. Service was good and the car was returned very quickly. Thank you. Mike, was very helpful throughout the process and we greatly appreciate him. Service was good and the car was returned very quickly. Thank you. More
by Nick F
Employees Worked With
Paul Asano, Mike Hartley
