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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,132 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,132 reviews

February 15, 2023

Excellent place to purchase a car , everyone was very friendly and helpful with my purchase of my 2022 Ford Edge ST and went above and beyond to take care of all my wants and needs. More

by Coudret3d
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Rodriguez
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Feb 15, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for choosing Ken Ganley Ford Norton! Congrats on your new Ford Edge, and let us know if we can be of any more assistance!

February 13, 2023

Outstanding group of people. Really enjoy. Working with these professional personnel. Scott Mike and countless others make this a great dealership. More

by Pjblues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Hartley
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Feb 14, 2023 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

February 10, 2023

Austin had awesome customer service. I had a great experience at Ken Ganley. Have a great day. More

by Johnbuhalak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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Feb 10, 2023 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford Norton. I'm glad to hear that Austin was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 10, 2023

This is our z second purchase here since beginning of the year Highly recommend them if you’re looking for a good new or used vehicle . The service from start to finish is amazing very accommodating, friendl More

by mizzhilary
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Franco, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again!

February 08, 2023

visit went very we. ll and didnt hurt tooo much ha ha good people to deal with and went smoothly More

by REHARRIS65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 08, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

February 06, 2023

Great sales service with Christian. Took care of me on my F150 purchase. Id highly recommended him to everyone I know. More

by Dombuzin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Taylor-Mitchell, Christian Rodriguez
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Feb 07, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that Christian had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford Norton!

February 03, 2023

Have only been once, since I'm fairly new to Ford, but everyone seemed really kind and helpful! Thanks for your help with everything!! More

by hermanl22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Feb 06, 2023 -

Ken Ganley Ford Norton responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2023

The workers are friendly and helpful. The service is was pretty fast. The work seems to be done well. More

by maxximus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul s
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Feb 03, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 02, 2023

Christian Rodriguez was very helpful with helping me find the right vehicle for my wants and needs. Before my visit he asked me what my concerns were for buying a car and went out of his way to pick out the More

by claytonphillips4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
Report | Print
Feb 03, 2023 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle and thank you for taking the time to share your thoughts on working with Christian and our team. We're glad to hear we delivered such a great experience!

February 01, 2023

They wouldnt tell me the interest rate only the payment amount. Would have cost me double for the vehicle. Never returning More

by Dougvolk08
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Jon Krupp
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Feb 03, 2023 -

Ken Ganley Ford Norton responded

Hello, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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