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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,125 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,125 reviews

May 19, 2023

Christian was very nice and helpful getting the deal we wanted would recommend going to him in future More

by ejryab8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
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May 19, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words for Christian, and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! we look forward to working with you again!

May 18, 2023

Christian was wonderful working with us and getting the deal done for us he was really good More

by ejryab8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Christian Rodriguez
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May 18, 2023 -

Ken Ganley Ford Norton responded

Thank you for your business and this review. We're happy to hear that Christian and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 20, 2023 -

Ken Ganley Ford Norton responded

Hi, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

May 18, 2023

Devin was a great service rep. He was available for questions and made me feel I was in good hands with Ganley. More

by William VanDyke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deven Legg
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May 19, 2023 -

Ken Ganley Ford Norton responded

Thank you, William, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Deven here at Ken Ganley Ford Norton.

May 18, 2023

There was a recall on my passenger airbag so I called. Devin scheduled an appointment for me in one week and got the job done!!! I've never had any work done by tall but will definitely be back!!! You guy More

by Natalie
Recommend Dealer
Yes
Employees Worked With
Deven Legg
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May 19, 2023 -

Ken Ganley Ford Norton responded

Thank you, Natalie, for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Deven was able to help, and we hope to see you again!

May 17, 2023

Ganley ford service is great. Scott is a easy person to communicate with. Followed thru with everything we discussed More

by Finelinelawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with Scott and our team. We're glad to hear we delivered such a great experience!

May 17, 2023

Got a great deal on my f150 they really took care of me I have now bought 3 cars from this dealership in the past 2 years I will definitely be back. The service department is also great I bring all my vehicl More

by John K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Yerace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Taylor-Mitchell, Paul Asano, Deven Legg
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May 17, 2023 -

Ken Ganley Ford Norton responded

John, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 24, 2023 -

Ken Ganley Ford Norton responded

Hi John, thank you so much for your positive comments about Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

May 15, 2023

They were very polite and helpful, they were knowledgeable.they kept me up to date with the progress on the repair. More

by woodcrest60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 15, 2023 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 16, 2023 -

Ken Ganley Ford Norton responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 13, 2023

Everyone was very nice and weren't pushy with me! Did a great job helping me get my dream car! Also did a good job with helping me talk to my insurance person for my new insurance! More

by aubster.walker646
Recommend Dealer
Yes
Employees Worked With
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Chapman
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May 14, 2023 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

May 15, 2023 -

Ken Ganley Ford Norton responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 12, 2023

Awful. They do not check the used cars throughly, I’ve had by car for a little over a month and have only physical had it for maybe 2 weeks because it’s had More

by Unsatisfied customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Norton did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Can you please reply with your first and last name & phone # so we can contact you to get more info and address this for you. Or you can email your contact info to JWheatley@GanleyAuto.com Thank you again for your feedback. It helps us to get even better.

May 11, 2023

This dealership was great! Franco did a great job helping me find my dream car! More

by aubster.walker646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2023 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! If you have any further questions, please give us a call. We're always happy to help!

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