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Ken Ganley Ford Norton

Norton, OH

4.7
2,943 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 2,943 reviews

October 31, 2024

They were very friendly, very helpful, great information. I would recommend Ganley Ford to Friends. More

by Hstarcher66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Ken Ganley Ford Norton responded

Here at Ken Ganley Ford Norton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

October 30, 2024

Sam Adrian did a great job giving us multiple options and low pressure sales. He was genuinely concerned we received the best deal possible! 2nd car I’ve purchased from him.. More

by dtofanelli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Adrian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Ken Ganley Ford Norton responded

It's fantastic to hear that Sam provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ken Ganley Ford Norton!

October 29, 2024

I made my service appointment online, it was quick and easy. Dropped off my vehicle the night before for my convenience, staff was polite and helpful. It did not even take a full day before I was called a More

by robbbyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Ken Ganley Ford Norton responded

Thank you, Robby, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 25, 2024

Brianna did great had my parts in the next day. They all take very go care of my truck. More

by rob.rager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ken Ganley Ford Norton responded

Quality customer service is always our number one priority, and we're happy to hear that Brianna met your expectations. Thank you for choosing Ken Ganley Ford Norton. We look forward to having you as one of our valued customers for many more years to come!

October 25, 2024

Best car buying experience I’ve had. Great deal on a great vehicle, my salesman, Joe, was super easy to work with and made things go smoothly. More

by Mkobyluck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Ken Ganley Ford Norton responded

Thank you for choosing Ken Ganley Ford Norton. Your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

October 25, 2024

I can't say enough great things about my car buying experience at Ken Ganley Ford of Norton! My salesman Desmond Norvell was knowledgeable and extremely helpful! He made us feel like family! I highly r More

by fedex44643
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Ken Ganley Ford Norton responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Norton. Thanks for the recommendation, and have an amazing day!

October 24, 2024

Great experience all the way around. Fair trade-in, good deal on the new truck. Joe as well as the rest of the staff was very professional and helpful. No pressure! More

by steelheaderjc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2024 -

Ken Ganley Ford Norton responded

Thanks for sharing about your experience with Joe and our team here at Ken Ganley Ford Norton. We appreciate your business and hope to see you again soon!

October 21, 2024

Joe was so helpful and answered all of our many questions! We are so glad we decided to go to Ken Ganley because the customer service is really wonderful. More

by jessicaccasto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Peticca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Ken Ganley Ford Norton responded

Jessica, Thank you for taking the time to share your thoughts on working with Joe and our team. We're glad to hear we delivered such a great experience!

Oct 25, 2024 -

Ken Ganley Ford Norton responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Ford Norton! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 20, 2024

Everyone was amazing and Tom is the best. I appreciate your service and parts departments as well. More

by STEWARTJ2430
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2024 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tom and our team, and we look forward to working with you again.

October 17, 2024

the seller was very nice and well spoken and served everything well,very friendly person More

by Kostyniuk.liubomyr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Leonhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Ken Ganley Ford Norton responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Norton!

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