Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ken Ganley Ford Norton
Norton, OH
2,974 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,974 reviews
January 23, 2024
Austin is an exceptional salesman! I’ve known him for years and his personalized approach to each sale is impressive. He provides the best options without any games and gives a comfort I’ve known him for years and his personalized approach to each sale is impressive. He provides the best options without any games and gives a comforting atmosphere in what can be a stressful car purchase decision. He’s also extremely knowledgeable. An added bonus is his phenomenal rendition of Welcome to the Jungle. Ken Ganley doesn't have a better salesman! More
by ef
Employees Worked With
Austin Temsey
January 23, 2024
This dealership helped me when no one else would. Austin was courteous and professional when handling business deals. Would definitely continue to deal with you guys! Austin was courteous and professional when handling business deals. Would definitely continue to deal with you guys! More
by Nick Daniel
January 23, 2024
I have recalls they don't tell me about. I have spent over 10 thousand on repairs on a 2017 ford expedition. They try to charge me for everything instead of trying to help seeing that I'm co I have spent over 10 thousand on repairs on a 2017 ford expedition. They try to charge me for everything instead of trying to help seeing that I'm coming back for same repairs. I told them that I start coming to them instead of Vanderve Chevrolet because I having to keep repairing my vehicle. I went and got a 17 page printout list of all the repairs and asked them to contact ford to let them know what I have been dealing with. They lied and told me I have to do it myself. I asked them to get part numbers so that I can send it to ford told me to get it from vanderve. I'm not a mechanic I don't know what parts is being fixed to get part number. I need help every year my blow motor and blow motor control and whatever other parts are related to blow motor goes out so I don't have no heat from the front of my vehicle. Can someone contact that will help me figure this stuff out. I have waited a year for parts. I need HELP figuring this out it much more but I will be typing forever. If you guys care or want to help please call me. More
by tyshawningol
Verified CustomerEmployees Worked With
Deven Legg, Deven Legg
January 22, 2024
It’s the only dealership we will ever shop and buy from they are awesome! they are awesome! More
by REDDHOTT0808
January 19, 2024
Service dept. is very professional and helpful. Best service I’ve ever had. Scott is the best. is very professional and helpful. Best service I’ve ever had. Scott is the best. More
by Mpritchett
Employees Worked With
January 19, 2024
Overall good experience. Deal on the car was good. Trade-in value for old vehicle wasn't great; we probably could have sold it ourselves for more. Des was a highlight of the Deal on the car was good. Trade-in value for old vehicle wasn't great; we probably could have sold it ourselves for more. Des was a highlight of the experience: he was very helpful, on top of things, easy to reach, and kept in touch to make sure I got everything taken care of. More
by Adrian
January 18, 2024
Great dealership, very happy with my new Maverick. Would highly recommend. I liked that the dealership is small, no frills. Would highly recommend. I liked that the dealership is small, no frills. More
by rbtdowd5056
Employees Worked With
January 18, 2024
I have no issues with the service performed, although the cost was misrepresented to me. When I made the appointment, I specifically asked what the 10000 mile maintenance cost on the Mach-E. I was told tha cost was misrepresented to me. When I made the appointment, I specifically asked what the 10000 mile maintenance cost on the Mach-E. I was told that it would be 19.99, the cost of a wheel rotation. I made the appointment, showed up, and was immediately told that it would be 49.99. Based on this, I probably won't be returning for service at this dealership. More
by John
Employees Worked With
Aaron Forsythe
January 18, 2024
I had a good experience and the process was very simple and easy to understand thanks to Gavin and his thorough preparation. I will definitly recommend him and Ken Ganley Ford. Thank you all for your ti and easy to understand thanks to Gavin and his thorough preparation. I will definitly recommend him and Ken Ganley Ford. Thank you all for your time and service. More
by anjelwing3
Employees Worked With
January 18, 2024
Totally personable and professional while providing reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. reliable service. When I work with Scott at Ganley Ford I know that my car will be repaired correctly, even if it takes a few tries. More
by topstorad
