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Ken Ganley Ford Norton

Norton, OH

4.8
3,718 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,718 reviews

November 04, 2020

Franco was fantastic. He did everything he could to get me the car that I wanted. Highly recommend!! I’ll definitely be back when I am in need of a new car. More

by chelseamccoy33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Ken Ganley Ford Norton responded

Thank you so much, Chelsea, for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ganley Ford!

November 04, 2020

Service rep Fulton was thoughtful responsive professional and made sure I understood everything about my repair. He made sure I had multiple ways to both drop off and pickup my vehicle. More

by Martyganzer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2020 -

Ken Ganley Ford Norton responded

Thank you for your business and this review, Marty. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2020

Would recommend to anyone looking to buy a car. Customer service was beyond expectations. Can’t thank them enough for such a wonderful car buying experience. More

by reaganmeyers16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Ken Ganley Ford Norton responded

Congratulations, Reagan, on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

November 02, 2020

I was there at 8 and was done by 10:30. They explained when there was a delay to pick up the part. My car was washed. More

by towanda728
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ken Ganley Ford Norton responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 02, 2020

Ganley has taken care of me for the past several years. The service advisors are wonderful to work with and strive to do their best. Scheduling is easy and the oil changes are fast. Thanks, Ganley! More

by Hntrjmpr1176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Kirchenbauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Asano, Paul Asano
Nov 02, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Ganley Ford. Please don't hesitate to reach out if you need anything else.

November 02, 2020

We were out car shopping this weekend and ran into Ganley Ford not thinking I was going to find anything but I did and it was a wonderful experience. From sales to financing I had no issues. Thank you for a More

by Rosario_boyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ken Ganley Ford Norton responded

Thank you, Rosario, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford are glad to have you as a customer.

October 30, 2020

The entire experience was very convenient. From scheduling to dropping the car was very efficient. I was kept informed of everything going on with my car and all test results were very well explain More

by Jcarneal1206
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ganley Ford.

October 30, 2020

Aaron was a super nice guy to work with. He has a great personality to work with people and worked hard for us to get the deal we needed. We have bought several vehicles from this dealership and we are al More

by shadyknowl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Forsythe
Oct 30, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 29, 2020

Didn't start out too good, but Austin persisted and got me the deal I wanted. Have been thinking about a new car and am happy with my choice More

by EMILYZAMISKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Austin Temsey
Oct 30, 2020 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new car, Emily!

October 26, 2020

My salesman was Austin Temsey and I must say I have never been to a dealership that worked so quick to get me the car I wanted. It was sitting and waiting for me when I showed up. Austin was amazing. He let More

by bevsheridan358
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
Oct 26, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, Bev, and for taking the time to leave us this wonderful feedback!

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