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Ken Ganley Ford Norton
Norton, OH
3,125 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,125 reviews
April 07, 2020
Fulton is genuinely sweet to everyone. I feel welcome in the service dept by him but not by all of them all techs are terrific in the service dept by him but not by all of them all techs are terrific More
by Barbarajean
Verified CustomerEmployees Worked With
April 07, 2020
Dealership very clean nicely set up. Service area very neat as well and set up great for customers and service was good. The loaner car was ready and was literally new and beyond my expectations. The inte neat as well and set up great for customers and service was good. The loaner car was ready and was literally new and beyond my expectations. The interaction I had with members of Ganley left this customer delighted More
by MMORHIDGESR
Employees Worked With
The dealer Tom is very good at his position and a true leader, John Asano
April 07, 2020
The entire buying process was made so simple and fun thanks to Dez and Franco! It really couldn’t have been any better.! The sales manager, John, and finance manager, Craig, were also great to deal wit thanks to Dez and Franco! It really couldn’t have been any better.! The sales manager, John, and finance manager, Craig, were also great to deal with. Thanks to everyone involved ! More
by Curnjb
April 03, 2020
Mazda Cx-5 Franco was absolutely fantastic!!! Never gave up on me and what I had to work with. Found a deal that we were both happy with and we went with it. He Franco was absolutely fantastic!!! Never gave up on me and what I had to work with. Found a deal that we were both happy with and we went with it. He was very resourceful and efficient! More
by sbartek32
Employees Worked With
April 03, 2020
very good service they called us and were very friendly they sent up the appointment came and picked up our car made the repair in about 2 1/2 hours then contacted us they called us and were very friendly they sent up the appointment came and picked up our car made the repair in about 2 1/2 hours then contacted us and returned are car to us. could not have been more happy with the service thank you More
by rgriffi5
Employees Worked With
sorry i dont remmber his name, John Asano
April 03, 2020
Everybody we dealt with were extremely pleasant and easy to work with. They made sure that we were happy with our decision to make a purchase with Ganley Ford. to work with. They made sure that we were happy with our decision to make a purchase with Ganley Ford. More
by WEFLYFREENOW
March 27, 2020
Great service. Was there for oil change and they told me I had a recall. Gave me a loaner and home I went. Asked to have car cleaned but couldn't do due to lack of employees. Otherwise great service. I had a recall. Gave me a loaner and home I went. Asked to have car cleaned but couldn't do due to lack of employees. Otherwise great service. More
by santacroce75
March 27, 2020
Great to work with. They fixed my 21 year old f 150. I drove in off the high with a problem. They fixed it and also showed me future things to keep an eye on. I highly recommend them. Fantastic work guys. drove in off the high with a problem. They fixed it and also showed me future things to keep an eye on. I highly recommend them. Fantastic work guys. More
by Timhinkel
Employees Worked With
John Asano
March 24, 2020
Scott was wonderful and kept me informed. I have had so many problems with this car and hate it but Scott really helped me. Thank you many problems with this car and hate it but Scott really helped me. Thank you More
by NLARIA
Employees Worked With
