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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,124 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,124 reviews

April 17, 2020

FAST PLEASEANT SERVICE I was very pleased with the service. Paul helped prevent an accident by letting me know just what was needed to repair my Juke. I will continue to go More

by SHIRLEYSRIGHT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Apr 17, 2020 -

Ken Ganley Ford Norton responded

Shirley, Thank you for taking the time to tell everyone about your experience working with Paul and Ganley Team. We are glad you had a great experience. We hope to see you again for all your Juke's service and purchase needs. We appreciate your business and our team looks forward to serving you again soon!

April 17, 2020

Worked with service advisor John Asano In getting my car fixed, he was great kept me updated & had car finished on time with no problems very friendly & helpful. Highly recommend Ganley Ford!! More

by bmeade76
Recommend Dealer
Yes
Employees Worked With
John Asano
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Apr 19, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with John and our team. We look forward to working with you again.

April 16, 2020

I was completley pleased with my visit to the Service Department. In fact, my expectations were exceeded as my truck's service was completw under an hour. More

by LTCAB828
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Apr 17, 2020 -

Ken Ganley Ford Norton responded

Thank you for choosing Ganley Ford, your feedback and rating mean a lot to us. We're glad we were able to provide a pleasant and efficient service experience, and we hope to see you again!

April 15, 2020

I have dealt with this dealership for my last 3 cars and the service department- never a problem. Great customer service everyone very helpful. Great service. More

by kss52
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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Apr 15, 2020 -

Ken Ganley Ford Norton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. Thank you for choosing Ganley Ford! We appreciate your loyalty.

April 14, 2020

Always feel welcomed and always taken care of. Wide selection of vehicles and my salesman Dez is always there to help me on whatever direction I am taking, and always helpful. More

by Maddog5873
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Apr 14, 2020 -

Ken Ganley Ford Norton responded

Congratulations on your new vehicle! We are so glad that Desmond had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 10, 2020

Paul was great to work with. He was prompt and called me with any issues that were found friendly and helpful and offered service with a smile More

by Emerlingj
Recommend Dealer
Yes
Employees Worked With
Paul Asano
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Apr 10, 2020 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford. We will be sure to share your comments with Paul and the rest of our service team. We appreciate your business and hope to see you again soon!

April 09, 2020

Very friendly and helpful, not overly pushy. Had a great experience, this is now the fourth automotive we have purchased from Ganley Ford. Thank you More

by ansonw1972
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derrick Graybill
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Apr 09, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford are glad to have you as a customer.

April 09, 2020

Appreciate the good work and shuttle service.The Appreciate the good work and shuttle service. The salesman (Dez) I purchased the vehicle from took the time to talk to me while I was there to chec More

by RUSSELL.VANLIEW
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2020 -

Ken Ganley Ford Norton responded

Thanks for sharing your thoughts about your experience with Ganley Ford, Russell. We appreciate your business and hope to see you again soon!

April 09, 2020

Scott, Paul and the Ganley team are a pleasure to work with. Thanks for all you’re doing at this challenging time. I appreciate your efforts to continue servicing customers while following health and sa More

by Glmurphyjr
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Asano
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Apr 09, 2020 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy so it's great to hear that Scott, Paul and the entire team provided an excellent experience here at Ganley Ford.

April 07, 2020

Fulton is genuinely sweet to everyone. I feel welcome in the service dept by him but not by all of them all techs are terrific More

by Barbarajean
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2020 -

Ken Ganley Ford Norton responded

Thank you for taking the time to submit a review. We are so glad Mr. Fulton could assist you with your service needs. We truly appreciate your business. We apologize, however, that others on our service team were not as welcoming. If you would like to further discuss your concerns, feel free to contact me at your convenience.

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