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Ken Ganley Ford Norton
Norton, OH
3,160 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 3,160 reviews
February 12, 2025
We have been going to Ganley for years! Des Novell is the Best!! would recommend Des Novell is the Best!! would recommend More
by DCE2985
Employees Worked With
February 12, 2025
Desmond is beyond the best. He is easy to deal with, friendly and he listens to what the customer wants and needs. I keep going back because of him!! He is easy to deal with, friendly and he listens to what the customer wants and needs. I keep going back because of him!! More
by Skay
Employees Worked With
Other Employees :
Scott Bomgardner
February 12, 2025
Desmond is the man! This guy will go out of his way to make sure you are happy before, during and many years after your purchase. This guy will go out of his way to make sure you are happy before, during and many years after your purchase. More
by J Dub
Employees Worked With
February 12, 2025
Awesome staff at this location! Have been coming to this one for years and never has been disappointing thankfully to Desmond! He’s the best salesman Have been coming to this one for years and never has been disappointing thankfully to Desmond! He’s the best salesman More
by Breanna B
Employees Worked With
February 12, 2025
Just bought out my truck lease. My salesman, Desmond, made everything super easy, as always. I've worked with Des many other times and will continue to do so. Whether I'm leasing or My salesman, Desmond, made everything super easy, as always. I've worked with Des many other times and will continue to do so. Whether I'm leasing or buying, he makes the process enjoyable! Five stars!! More
by kevinv2323
Employees Worked With
February 12, 2025
They were professional, knowledgeable, and friendly. They helped me get the vehicle I was looking for. They helped me get the vehicle I was looking for. More
by Brandon
Employees Worked With
February 12, 2025
Had a great experience with Des. He was thoughtful, kind and knowledgeable. When I go back for a truck, I will look for him. I like people who are informative and friendly. He was thoughtful, kind and knowledgeable. When I go back for a truck, I will look for him. I like people who are informative and friendly. More
by cox.marcus91
Employees Worked With
February 11, 2025
Brianna was great. She got me checked in and out quickly when having my vehicle towed in. And while the news wasn't what I wanted to hear upon inspection, she was very She got me checked in and out quickly when having my vehicle towed in. And while the news wasn't what I wanted to hear upon inspection, she was very courteous and sympathetic to the situation. More
by Larry M.
Verified CustomerFebruary 11, 2025
Joe was very helpful in our journey to buy a car. He listened to our needs and he was very courteous. He listened to our needs and he was very courteous. More
by itibrout
February 11, 2025
After the dealership had 100% of the payment for the vehicle, it still took them more than a week to process my paperwork, due to their antiquated system. This was enough of a hassle to prevent me from vehicle, it still took them more than a week to process my paperwork, due to their antiquated system. This was enough of a hassle to prevent me from buying additional cars from them in the future. I am an out of state buyer and have bought and sold many vehicles over the internet, without being required to see someone, face-to-face. The process used by Ken Ganley Ford was laughable. More
by RollingClassics
