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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,122 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,122 reviews

February 09, 2022

They got me in and out in record time, I must say they have very good customer service. More

by Jredell0hp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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Feb 10, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 09, 2022

I love Desmond Norvell in sales, Tim & Jim in parts, and Mark in the truck shop. These guys, in particular, along with the rest of your team are all very supportive to me. I have bought my last two new cars More

by JESSER.TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim in parts. Jim Klein in parts. Mark in the truck shop.
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Feb 10, 2022 -

Ken Ganley Ford Norton responded

Thank you, Tom! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

February 09, 2022

Close to home, fast, friendly, reasonable. I use them for my RV also. Guaranteed best More

by HOPPY283
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 10, 2022 -

Ken Ganley Ford Norton responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 08, 2022

The dealership experience was great. Scott and Tony treated me fair. Craig was a great help too. More

by Jcyrus1952
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
Tony Zuppe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Bomgardner
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Feb 09, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 08, 2022

Fulton was very helpful! I will go to him if I ever need assistance with my truck in the future! More

by CheyannneW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 09, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Fulton delivered such a great experience!

February 08, 2022

After calling my salesman Scott Bomgardner, he put me in touch with Drew & Mike. Those guys were great & able to get me in same day and fix my little accident. So thankful for a friendly & trustworthy crew. More

by Happysummer09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Robinson, Scott Bomgardner, Drew Erdman
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Feb 08, 2022 -

Ken Ganley Ford Norton responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ken Ganley Ford!

Feb 09, 2022 -

Ken Ganley Ford Norton responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Ford, Inc.. If you're ever in need of more help, please let us know!

February 07, 2022

They were very helpful and got me right in and took care of the issue with my truck. Very happy with the diesel truck service department. More

by CurtR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diesel Truck service manager
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Feb 08, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Feb 09, 2022 -

Ken Ganley Ford Norton responded

Hi, we're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Ken Ganley Ford, Inc.

February 06, 2022

Didn’t check tire pressure/fluids, have a new car was told LOUD brakes were normal. More

by Not impressed
Recommend Dealer
No
Employees Worked With
Drew Erdman
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Feb 23, 2022 -

Ken Ganley Ford Norton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please reach out to us at your convenience to discuss this in more detail. Thank you for your time!

February 05, 2022

The best and easiest car dealership that I have dealt with for the second time!!!! More

by Bob LeBoeuf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Kneebusch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Fincham
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Feb 06, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Bob, and we look forward to working with you again.

February 03, 2022

Very nice and explained everything so we can understand. He made us fell important answered all of our questions.If I knew anybody looking for a car I probably send them to him.Thanks for spending the whole More

by fordbroncofeb22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Bomgardner
Report | Print
Feb 03, 2022 -

Ken Ganley Ford Norton responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

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