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Ken Ganley Ford Norton

Norton, OH

Overview
Employees
Reviews
Vehicles
4.8
3,122 Reviews
Welcome to Ken Ganley Ford Norton! Located in Norton, OH, Ken Ganley Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ken Ganley Ford Norton a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place.
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2835 Barber Rd

Norton, OH

44203

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Showing 3,122 reviews

March 04, 2022

After purchasing my first car years ago from Ganley, I knew I'd be back when it was time for the next one. Great customer service in sales, and I trust the service department for my maintenance and repair More

by ashriicos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Temsey
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Mar 04, 2022 -

Ken Ganley Ford Norton responded

Thanks for your feedback on your recent visit to Ken Ganley Ford. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

March 04, 2022

Myself & my family have purchased vehicles from Franco for 10 years now! He's a pro! Makes the process fun & easy. Need a vehicle? Franco at Ganley is your guy!! More

by Pamseeker1981
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carly Neubert
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Mar 04, 2022 -

Ken Ganley Ford Norton responded

Thank you for sharing your thoughts about your experience with Franco and our team here at Ken Ganley Ford. We appreciate your business and look forward to serving you again!

March 03, 2022

Austin was great. He did his best to get me the best deal possible and explained everything to me as we went through the process. More

by JNEIDERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stancil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fulton Benya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Robinson, Austin Temsey
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Mar 04, 2022 -

Ken Ganley Ford Norton responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Austin and our team here at Ken Ganley Ford.

March 02, 2022

I love this dealer. So helpful and attentive. I’ll keep coming back for service and my next vehicle. More

by Thegenxer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know their names.
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Mar 02, 2022 -

Ken Ganley Ford Norton responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford.

March 02, 2022

Had a key made. Parts gave me a price immediately and sent me on to service because I had only one key. While I took a glance at their beautiful new MackE Mustang El More

by Greg Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul A Asano * * * * *
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Mar 02, 2022 -

Ken Ganley Ford Norton responded

Greg, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Congratulations on your new MackE Mustang Electric! Thank you again for choosing Ken Ganley Ford, we look forward to having you as one of our valued customers for many more years to come!

Mar 04, 2022 -

Greg Ray responded

Thank you.

March 02, 2022

They did superb service. The person who drove me home was courteous and we had a great conversation. More

by LORETTAWIELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Spath
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2022 -

Ken Ganley Ford Norton responded

Loretta, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 02, 2022

Just bought out our lease. Greta guys at this dealership. Always good service and friendly people. More

by vockma
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2022 -

Ken Ganley Ford Norton responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ken Ganley Ford are glad to have you as a customer.

March 02, 2022

Thank you Franco for all of your help along the way! It's been just fabulous! More

by patlindeman846
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2022 -

Ken Ganley Ford Norton responded

Pat, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

March 02, 2022

We have bought 5 cars from Franco over the last year. He is a great asset to Ganley Ford. Hang on to this guy! More

by patlindeman846
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2022 -

Ken Ganley Ford Norton responded

Pat, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Ford!

March 02, 2022

Thank you Desmond and Franco for your help on my 2019 Ford F150 purchase. Thank you for all your help. More

by billykim111309.bs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Norvell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco D. Casalinova
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Chapman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 02, 2022 -

Ken Ganley Ford Norton responded

Thank you so much for your excellent review! We are so glad that Desmond had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new Ford F150, and don't hesitate to reach out if you need anything else.

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