Joyce Honda - Service Center

I dropped off my car overnight for a recall issue and some other small problems. I am very happy with the service, Kelly is courteous, she made sure what I need and told me what to expect next. She als some other small problems. I am very happy with the service, Kelly is courteous, she made sure what I need and told me what to expect next. She also gave me an updated status on my car next day and informed me the best time to pick up my car. More

Car not ready when told to pick up. No one came out to tell me of any issues. Then received text trying to upsale me for a repair not on the report. Very poor communication and service No one came out to tell me of any issues. Then received text trying to upsale me for a repair not on the report. Very poor communication and service More

Everything was perfect, fast and extremely profesional, car came clean and ready Thank you so much car came clean and ready Thank you so much More

Thank you Honda and staff, for the excellent service and repair of my Honda Civic. repair of my Honda Civic. More

excellent service. superb attention to detail and customer service from them. I highly recommend. Thank you superb attention to detail and customer service from them. I highly recommend. Thank you More

Excellent attention from the sales representative and all the administrative staff, the ease of processing the credit, everything was magnificent, I recommend them the administrative staff, the ease of processing the credit, everything was magnificent, I recommend them More

Everyone was polite and nice but the technician did not follow the request on the order. I was getting new tires and specifically asked for the kind that I had on. The person in the parts department said follow the request on the order. I was getting new tires and specifically asked for the kind that I had on. The person in the parts department said to make sure I specifically ask for the specific tire and it was written on the order that I signed. When I got the car I checked the tires and they weren’t the ones I asked for. It was closing time and the person couldn’t tell me how it happened. No one could. He assured me that the tires were actually better than the ones I asked for. Since it was so late I just accepted it because there wasn’t anything that could be done at the time. More

I dealt with Mario and Efren during my car purchase and pick up. Both were friendly, helpful, and very professional. It was a great experience at Joyce Honda! pick up. Both were friendly, helpful, and very professional. It was a great experience at Joyce Honda! More

VERY SATISFIED with the experience the store was very nice and the people were amazing would for recommend to other people nice and the people were amazing would for recommend to other people More

These two techs were outstanding for customer needs for service. Coding in the problem with a check list and review of last visit. Recommending service now and in the future goes a long way for customer service. Coding in the problem with a check list and review of last visit. Recommending service now and in the future goes a long way for customer satisfaction. More