Check out John Lavelle's reviews on DealerRater

June 10, 2026

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Employee Rating

Receptionist staff iis friendly when customers come for service, able to explain to us for questions and concerns. service, able to explain to us for questions and concerns. More

by D76ASA

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell

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Jun 11, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 05, 2026

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Excellent and fast service. Staff are friendly and professional. They always keep you updated with wait times . Very reliable. Staff are friendly and professional. They always keep you updated with wait times . Very reliable. More

by SARAHPEROL

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell

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May 29, 2026

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I leased then bought my 2016 CR-V from Joyce. You have always been fair and honest. You have always been fair and honest. More

by csilv5

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell

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Jun 01, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 30, 2026

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Great dealership with great people. Can’t forget to mention Solomon. Great advisor and will always be my go to when I need a service Can’t forget to mention Solomon. Great advisor and will always be my go to when I need a service More

by daniel.pagoada101

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Larry Swanson, Tom Duffy, Ernest Biondolino, Matt Stark, Chris Stark, Erik Matos, Eric Zacatenco, Laura Taborda, Darwin Argueta , SOLOMON

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Apr 30, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 28, 2026

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Very helpful, told me everything that’s will be done and that needed to be done in great detail !! that needed to be done in great detail !! More

by m.posso2

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell

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Apr 30, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 17, 2026

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Employee Rating

Always the best honda dealership to get your car worked on! Always in and out with everything completed! Very professional!!! Only dealership I go to for all my cars and trucks! on! Always in and out with everything completed! Very professional!!! Only dealership I go to for all my cars and trucks! More

by Darren S

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Erik Matos, Eric Zacatenco, Lloyd Wilson, Charles Mitchell , Kelly Fields, Allen in parts is the Man!!!!

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Apr 20, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 17, 2026

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Employee Rating

I'm really not happy - I got my car fixed, got an "all good green" on the post-report for my battery and 2 days later it dies! I have to believe that either Joyce missed something or messed something up. good green" on the post-report for my battery and 2 days later it dies! I have to believe that either Joyce missed something or messed something up. Now my tire warning won't go off I don't know whose fault it is and so I am just rating everybody & everything poor because I am annoyed - so you can figure out who deserves how many stars. More

by LPICONE

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Subuhi Shakil

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Apr 17, 2026 -

Joyce Honda responded

We’re sorry to hear about your experience and understand how frustrating this situation must be—especially after receiving a clean report and then encountering issues so soon after. While battery performance can sometimes change unexpectedly, we take concerns like this seriously and would appreciate the opportunity to review what happened and make things right. The tire warning you mentioned may also be unrelated, but we’d be happy to check that as well. Please contact our Service Managers, Eric Zacatenco or Erik Matos, at 973-361-1396 so we can take a closer look at your vehicle and address your concerns promptly. We value your feedback and hope to restore your confidence in our service.

April 15, 2026

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Service was great! The staff was super friendly and helpful. I was able to be in and out of there pretty fast. The staff was super friendly and helpful. I was able to be in and out of there pretty fast. More

by Alyssa Pavone

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Subuhi Shakil

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Apr 17, 2026 -

Joyce Honda responded

Thank you for the great feedback! We're so glad to hear you had a smooth experience and that our team was friendly and helpful. It’s always our goal to make your visit quick and easy—we appreciate you taking the time to share this!

April 13, 2026

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Very good experience the staff were courteous and explained everything fully i would not hesitate in going there again. explained everything fully i would not hesitate in going there again. More

by stillett0

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Subuhi Shakil

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Apr 13, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 03, 2026

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Employee Rating

Professional, courteous and in and out in fifteen minutes. I had a great experience. Thanks minutes. I had a great experience. Thanks More

by ALEX.GRECZNER

Verified Customer

Service Price Transparency

Workmanship

Service Time

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Recommend Dealer

Yes

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Apr 07, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

John Lavelle

Service Advisor

Joyce Honda

396 Reviews of John Lavelle

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