John Lavelle

Slow service for a very simple job and not transparent about cost to do the simple job about cost to do the simple job More

by Stormy Verified Customer Verified Customer

Print

I always have a great experience with the Joyce Honda with the sales/lease department and with the service department. Always a pleasure. with the sales/lease department and with the service department. Always a pleasure. More

by LUVETTE94 Verified Customer Verified Customer

Print

Great service and very helpful. Helpful with making appointments. They’re customer friendly. Thank you! Helpful with making appointments. They’re customer friendly. Thank you! More

by JOSEPH.PARRELLA1234 Verified Customer Verified Customer

Print

Buen servicio al cliente lo recomiendo gracias por su tiempo y atención sin importar el tipo de público gracias tiempo y atención sin importar el tipo de público gracias More

by CRISTIANANDRESCAICEDOVILLEGAS Verified Customer Verified Customer

Print

No problem with scheduling my appointment. When I arrived for servicing I was greeted promptly and proifessionally. Even took their car service home and back to the center which was great. I c When I arrived for servicing I was greeted promptly and proifessionally. Even took their car service home and back to the center which was great. I couldn;t be happier with my experience. More

by BRAFF1121 Verified Customer Verified Customer

Print

Easy to set up appointment and fast service with option to leave the car or stay. to leave the car or stay. More

by csmith@cfnj.org Verified Customer Verified Customer

Print

Honest Trustworthy Reliable Friendly Dealership All the Service Advisors and mechanics make sure my Honda is in Top shape Service Advisors and mechanics make sure my Honda is in Top shape More

by tenleeatt Verified Customer Verified Customer

Print

I brought my car to Joyce Honda for an issue covered by Honda’s head gasket warranty extension. The car was running rough, losing coolant, and a reputable independent shop had already diagnosed coolant int Honda’s head gasket warranty extension. The car was running rough, losing coolant, and a reputable independent shop had already diagnosed coolant intrusion into a cylinder with a borescope. Joyce Honda told me they would not proceed unless the check engine light or an active misfire code was present. They advised me to continue driving the car until the light came on or the car broke down, and then have it towed back to them. That advice was extremely concerning. The car was already confirmed to be leaking coolant into a cylinder. Continuing to drive with an unresolved head gasket failure can potentially lead to much more serious engine damage, including overheating, warping, or cracking. A repair that may only require a head gasket can become a much larger cylinder head or engine block repair if the damage progresses. I called another Honda dealer immediately after Joyce Honda gave me the car back. They took the car that same day, even though there was still no check engine light. By the next day, they had confirmed the head gasket diagnosis and approved the repair under Honda’s warranty extension. The car is already in the process of being repaired. That makes Joyce Honda’s handling of this even more disappointing. I was essentially told to keep driving a known mechanical failure until it became severe enough to trigger a warning light or leave me stranded, while another Honda dealer was able to inspect, diagnose, and begin the warranty repair immediately. I would not return to Joyce Honda for service. More

by jake Verified Customer Verified Customer

Print

I trusted with his professional service and I satisfied his service very much. Will come back for service next time. Hope will see him again. his service very much. Will come back for service next time. Hope will see him again. More

by NG.CF.KENNETH Verified Customer Verified Customer

Print

Excellent and quick service. Everyone was super friendly and made me feel at home! Thank you! Everyone was super friendly and made me feel at home! Thank you! More

by PAULETTESZALAY Verified Customer Verified Customer

Print