John Lavelle

Sincere, responsive and helpful. Explain in details and very clear. He is also very patient, too. Explain in details and very clear. He is also very patient, too. More

by NG.CF.KENNETH Verified Customer Verified Customer

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Service department is a bunch of grifters. Work is never done properly and I almost always have to take my car back for a second appointment. Prices are exorbitant and they have repeatedly tri Work is never done properly and I almost always have to take my car back for a second appointment. Prices are exorbitant and they have repeatedly tried to charge me for things that should be covered under my Honda Care. The most dishonest dealer I’ve ever had the displeasure of working with. More

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Communication and speed of service was great! I was kept informed during the service and a clear exit form was given and explained. I was kept informed during the service and a clear exit form was given and explained. More

by HOWARD.MCKENZIE Verified Customer Verified Customer

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It is very easy for me to get to from work to drop off and pick up my vehicle when due for service and pick up my vehicle when due for service More

by NIGHTMARE-101 Verified Customer Verified Customer

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I am very disappointed. They cracked my windshield, attempted to give me the car back like that, and didn’t think that I would notice. Luckily, I did not drive my car off th They cracked my windshield, attempted to give me the car back like that, and didn’t think that I would notice. Luckily, I did not drive my car off the lot before noticing that my windshield was cracked from the “mechanic” replacing my wiper blades. It appears that one of the wiper blades was never replaced although I paid $30 for all blades on my Honda CRV to be replaced. I will never return to Joyce Honda. Time and time again I’m unconvinced by this dealership . I will go to Madison Honda instead. More

by nekemadavis Verified Customer Verified Customer

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John is very helpful, experienced, professional and nice person. He represents Honda, that’s why I’ve bought three cars from Honda. person. He represents Honda, that’s why I’ve bought three cars from Honda. More

by myuan1328 Verified Customer Verified Customer

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Absolute great place to get your family car serviced! Great team and management. Thank you. Great team and management. Thank you. More

by CRAIG.STIX.M3XZ Verified Customer Verified Customer

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Second car purchased from dealership. The sale was smooth and process easy. Love the car! The sale was smooth and process easy. Love the car! More

by CANDERSON45 Verified Customer Verified Customer

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Always professional, accommodating, honest. I've been buying Honda's since I could drive, and Joyce Honda provides premier service on all levels. So glad they are in my home town! I've been buying Honda's since I could drive, and Joyce Honda provides premier service on all levels. So glad they are in my home town! More

by ANEW DAWN Verified Customer Verified Customer

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Service Dept is great. Everyone keeps you updated on the status of your repair. Service Rep. John went out of his way to explain everything about the repair. Everyone keeps you updated on the status of your repair. Service Rep. John went out of his way to explain everything about the repair. More

by ybhteresa Verified Customer Verified Customer

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