Check out John Lavelle's reviews on DealerRater

March 17, 2026

Dealership Rating

Employee Rating

They honored my coupon for the oil change Overall great service and friendly staff. Will be back. service and friendly staff. Will be back. More

by ALCI.MARTINEZ

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Subuhi Shakil

Report | Print

Mar 17, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 13, 2026

Dealership Rating

Employee Rating

He was very professional and kept me updated. I will definitely be back because of the service he provided. I will definitely be back because of the service he provided. More

by DOROTHYCLOVIS

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Mar 13, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 06, 2026

Dealership Rating

Employee Rating

Excellent dealership, Erik Matos is an exceptional service manager. Have purchased 4 vehicles from Joyce. service manager. Have purchased 4 vehicles from Joyce. More

by GCK4849

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ernest Biondolino, Charles Mitchell

Report | Print

Mar 06, 2026 -

Joyce Honda responded

Thank you so much for your kind words and for being such a loyal customer. We truly appreciate your continued trust and support over the years. It means a lot to our entire team to know that you've had great experiences with us. We look forward to continuing to serve you and appreciate you being part of the Joyce Honda family!

March 05, 2026

Dealership Rating

Employee Rating

As you should know, I’ve been a loyal Joyce Honda customer for many years. You’ve given me no reason to switch to another dealer / car manufacturer. My loyalty should speak for itself. customer for many years. You’ve given me no reason to switch to another dealer / car manufacturer. My loyalty should speak for itself. More

by JOHER210

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Subuhi Shakil

Report | Print

Mar 05, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

March 05, 2026

Dealership Rating

Employee Rating

Quick and efficient service. Highly recommended. Provided quotes for repairs needed. Would highly recommend for regular maintenance. Highly recommended. Provided quotes for repairs needed. Would highly recommend for regular maintenance. More

by MENDEZM50CENT

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Gina Verrilli, Lloyd Wilson, Charles Mitchell, Luis M Berrio , Kelly Fields, Subuhi Shakil

Report | Print

Mar 05, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 26, 2026

Dealership Rating

Employee Rating

Easy online scheduling. On time service. Clear communication. Helpful service dept, front end office support & shuttle driver. Overall positive experience! On time service. Clear communication. Helpful service dept, front end office support & shuttle driver. Overall positive experience! More

by anonymous

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Report | Print

Feb 26, 2026 -

Joyce Honda responded

Thank you for taking the time to share your feedback! We’re very pleased to hear that you experienced on-time service and clear communication throughout your visit. Providing efficient, transparent service is always our goal. It’s also wonderful to know that our service department, front office team, and shuttle driver all contributed to making your experience a positive one. We truly appreciate your business and look forward to assisting you again in the future!

February 20, 2026

Dealership Rating

Employee Rating

Employees Very nice. Charging a 3% fee for using credit card is terrible customer service & charging $100 over the going rate for a battery at a local mechanic is a rip Charging a 3% fee for using credit card is terrible customer service & charging $100 over the going rate for a battery at a local mechanic is a rip off, but I was desperate for a battery. More

by Lori

Verified Customer

Workmanship

Service Time

Service Communication

Recommend Dealer

No

Report | Print

Feb 25, 2026 -

Joyce Honda responded

Thank you for taking the time to share your feedback. We truly appreciate your kind words about our team — providing friendly, respectful service is very important to us, and we’re glad that came through during your visit. We also understand your frustration regarding the 3% credit card fee and the pricing of the battery. Added costs are never welcome, especially when you’re in a situation where you need a repair right away. Our pricing reflects not only the part itself, but also professional installation, warranty coverage, and the convenience of immediate service. That said, we never want anyone to feel caught off guard or taken advantage of. Your feedback is important and will be shared with our management team. We genuinely value your business and hope we’ll have the opportunity to better serve you in the future.

February 20, 2026

Dealership Rating

Employee Rating

I was working out of town and came in for an oil change they had me in and out in about an hour everyone was extremely helpful they had me in and out in about an hour everyone was extremely helpful More

by spenceobrien

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, Charles Mitchell , Kelly Fields, Subuhi Shakil

Report | Print

Feb 25, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 18, 2026

Dealership Rating

Employee Rating

Very honest associates who will advice you for an optimal solution to your car problem rather than replacing everything. One of the best service I have come across. solution to your car problem rather than replacing everything. One of the best service I have come across. More

by AFTAB.MASOOD

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lloyd Wilson , Kelly Fields

Report | Print

Feb 19, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

February 10, 2026

Dealership Rating

Employee Rating

Very friendly and knowledgeable! Had many cars to choose from! Would recommend Jocye Honda to friends and family! Had many cars to choose from! Would recommend Jocye Honda to friends and family! More

by RONNIEPOIRIER

Verified Customer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe San Roman, Mario Di Iorio, Tom Duffy, Ed Seager, Ernest Biondolino, Charles Mitchell, Rolando Meneses, Romil Robleza , Kelly Fields

Report | Print

Feb 11, 2026 -

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

John Lavelle | Page 2

Service Advisor

Joyce Honda

391 Reviews of John Lavelle

Dealership Inventory (351 Vehicles)