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Charles Mitchell
Charles Mitchell at Joyce Honda

Charles Mitchell

Asst. Service Manager

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
257 Reviews
4.8

257 Reviews

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257 Reviews of Charles Mitchell

July 16, 2026

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Employee Rating

Always professional, accommodating, honest. I've been buying Honda's since I could drive, and Joyce Honda provides premier service on all levels. So glad they are in my home town! More

by ANEW DAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle

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Jul 16, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 01, 2026

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Employee Rating

Outstanding in every way! Best service department we've ever had with any car dealership ever. More

by MRBOBF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle

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Jul 14, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 30, 2026

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Employee Rating

Always gives a detailed estimate, on time and never forces unrelated purchases. They even have done free checkups for my CRV. I have experience with other dealerships and they were poor to say the leas More

by PARAN GOGOI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle

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Jul 14, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 20, 2026

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Excellent service with very knowledgeable personnel. . Didn’t have to wait long for my scheduled oil change.. Prices are very reasonable!! More

by CAPPY25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle

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Jun 23, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 15, 2026

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Employee Rating

We received great service from Joyce Honda. We would recommend the service department to all our friends and neighbors. More

by bradiecalli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 23, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 10, 2026

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Employee Rating

Receptionist staff iis friendly when customers come for service, able to explain to us for questions and concerns. More

by D76ASA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle

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Jun 11, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

June 05, 2026

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Employee Rating

Excellent and fast service. Staff are friendly and professional. They always keep you updated with wait times . Very reliable. More

by SARAHPEROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle

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May 29, 2026

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Employee Rating

I leased then bought my 2016 CR-V from Joyce. You have always been fair and honest. More

by csilv5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle

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Jun 01, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

May 26, 2026

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Employee Rating

Staff is exactly what you want. Friendly, helpful and knowledgeable. No trouble resolving my problem. More

by ROEHAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 01, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

April 28, 2026

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Employee Rating

Very helpful, told me everything that’s will be done and that needed to be done in great detail !! More

by m.posso2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ed Seager, Ernest Biondolino, Lloyd Wilson, John Lavelle

Report | Print
Apr 30, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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