Ernest Biondolino
Ernest Biondolino at Joyce Honda

Ernest Biondolino

Service Advisor

Joyce Honda

3166 NJ-10
Denville, NJ 07834

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4.8
824 Reviews
4.8

824 Reviews

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824 Reviews of Ernest Biondolino

August 12, 2026

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Lloyd and Ernesto and staff continue to do a really great job for both of our Hondas. They are professional, courteous and delivered as promised and on time for the maintenance we needed. The cashiers a More

by hikamm13@gmail.com
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Lloyd Wilson

Aug 12, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 11, 2026

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Service department is a bunch of grifters. Work is never done properly and I almost always have to take my car back for a second appointment. Prices are exorbitant and they have repeatedly tri More

by Joyce.Honda.is.a.scam
Service Price Transparency
Workmanship
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Recommend Dealer
No

August 04, 2026

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I've been using Joyce Honda for about 5 years. I will not go to any other dealer for service or a new car. I recommend this dealer and service department to anyone who may ask me for advice or r More

by hikamm13@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Wilson

Aug 04, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

August 01, 2026

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Ernest was very helpful to make sure the car was tended to in a great manner. More

by PASSINGNOW
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Recommend Dealer
Yes
Aug 03, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 31, 2026

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I am very disappointed. They cracked my windshield, attempted to give me the car back like that, and didn’t think that I would notice. Luckily, I did not drive my car off th More

by nekemadavis
Service Price Transparency
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Recommend Dealer
No
Jul 31, 2026

Joyce Honda responded

We're truly sorry to hear about your experience and understand why this would be so frustrating. We never want any customer to leave feeling disappointed or concerned about the condition of their vehicle. We take situations like this very seriously. Had we known the windshield was cracked after the wiper installation, we would have acknowledged it immediately and brought it to your attention rather than allowing you to discover it yourself. Transparency is important to us, and we regret that this experience did not reflect the level of service we strive to provide. While you were still at our dealership, we had the opportunity to review what happened, determine the cause of the damage to the windshield, and resolve the issue without hesitation. We appreciate you bringing your concern to our attention and are sorry that this experience fell short of the level of service you expected from us. We would also appreciate the opportunity to examine the wiper blades as well. Kind Regards, Erik Matos - Service Manager Joyce Honda 973-361-1396 erik_matos@joycehonda.com

July 29, 2026

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Great sales & service help, my wife test drove 4 different cars & Michael was of great help More

by STEVEN_KANTHAN
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Recommend Dealer
Yes

July 27, 2026

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Service department was excellent other than waiting on hold and trying to get somebody for a long time after that it was smooth sailing. Their phone reception work needs a lot of help. More

by PETERMILEVSKI
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Service manager

Jul 27, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 25, 2026

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Employee Rating

Absolute great place to get your family car serviced! Great team and management. Thank you. More

by CRAIG.STIX.M3XZ
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Service Communication
Recommend Dealer
Yes
Jul 27, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 21, 2026

Dealership Rating
Employee Rating

Clean, courtesy and overall professional. Especially like Ernie the service advisor. Known him for many years. More

by gmilich0175
Service Time
Recommend Dealer
Yes
Jul 21, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

July 16, 2026

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Always professional, accommodating, honest. I've been buying Honda's since I could drive, and Joyce Honda provides premier service on all levels. So glad they are in my home town! More

by ANEW DAWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 16, 2026

Joyce Honda responded

Thank you so much for your kind review. We are committed to providing the best possible service experience to all our customers, and your feedback means a great deal to us. We truly value your time and your business. Warm Regards, The Service Team at Joyce Honda

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