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Joyce Honda
Denville, NJ
4,252 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 4,252 reviews
September 16, 2024
Extremely professional service. Upon completion, all findings were communicated vey effextively. Looking forward to next visit . Upon completion, all findings were communicated vey effextively. Looking forward to next visit . More
by darryl_champion
Verified CustomerEmployees Worked With
September 16, 2024
My car was purchased at Joyce and has always been serviced by Joyce. The service department is well run and has always responsive and supportive. Lloyd Wilson has been my service advisor for quite so serviced by Joyce. The service department is well run and has always responsive and supportive. Lloyd Wilson has been my service advisor for quite some time now and I can't say enough good things about him. More
by JEFFREYMARKWALD
Employees Worked With
September 16, 2024
Kelly was friendly and helpful. She approached me twice to let me know the progress of the maintenance work. This made me felt less bored during the waiting period. She approached me twice to let me know the progress of the maintenance work. This made me felt less bored during the waiting period. More
by KCAUMAIL
Employees Worked With
September 16, 2024
My car had new brakes installed in Jan 2024. It squeaks a lot on left especially when turning left and when just starting the car for driveway about 7 miles and then noise lessens. Right side sq It squeaks a lot on left especially when turning left and when just starting the car for driveway about 7 miles and then noise lessens. Right side squeaked not as loud. I thought the squej would go away. So brought in car 2x more. Still some squeak on right side but not as loud. I make appt. Ernie hears my concerns and addresses them. I like the quiet waiting room. Fresh coffee would be nice, w milk , skim milk , sugar or stevia. Thx More
by DGROHN
Employees Worked With
September 14, 2024
This dealership made the process of buying my first new car so much easier. Thank you! car so much easier. Thank you! More
by NURIS.OCASIO
September 14, 2024
While it took numerus visits to resolve issue with air conditioning fan control, they did stick with it and provided a loner car for multiple days. conditioning fan control, they did stick with it and provided a loner car for multiple days. More
by hjerman
Employees Worked With
September 13, 2024
Bought my car 8/2/24 and signed papers and picked up (wrong) car on 8/5/24 and things still have not been completed. My old car loan, which was suppose to be taken care of by Joyce Honda, still not paid (wrong) car on 8/5/24 and things still have not been completed. My old car loan, which was suppose to be taken care of by Joyce Honda, still not paid and is now overdue. I have never been late with my car payment! I was kept waiting when I picked up the car when is was suppose to be ready at noon. Then the 2nd key wouldn’t open the car, we called Honda and our sales person on Thursday, no one called us back. On Sat. My husband brought the car in and he figured out we were given the wrong car. Again a long wait to get right car. Then no one called to tell us our plates were in. (The expiration date was 9/3 so we called on 8/30 and we were leaving for vacation 9/7 and didn’t want to go out of state with expired tags.) we were told “oh, yes they are here”. Really, no call. Again. Now I am getting emails saying my car payment is late, for the car I no longer have and I keep getting told Honda sent the check. This whole process has been a nightmare! More
by SPRKYSNANA
Employees Worked With
September 13, 2024
Smooth easy process getting from point A to point B, i would recommend to my friends and family would recommend to my friends and family More
by ZEVIB770
