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Joyce Honda

Denville, NJ

4.7
4,252 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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3166 NJ-10

Denville, NJ

07834

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Showing 4,252 reviews

September 20, 2024

Matt and his colleague Danny Cruz helped me and made sure I was satisfied with my questions. I only purchased my car two weeks ago so I cannot rate service dept. More

by FIGURELLI1
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danny Cruz
September 19, 2024

My person, Michael was professional. He had an easy going personality. Everyone greeted me and I enjoyed the experience. More

by RICHARDSONHJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael S Harris
September 19, 2024

i was very pleased with their services, professional, helpful, and friendly. i would definitely try and use them again. More

by SYSWIMER34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 18, 2024

Ernest, Sue, John and Isaiah are very friendly and helpful. I bring all my Honda cars for service at Joyce Honda. More

by HASU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

September 18, 2024

Thank you for your service to my vehicle I like the work that was done More

by tania.rojas0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lloyd Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lavelle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

September 18, 2024

Overall I had a good time with them, but recently I scheduled and appointment and then was told I had to wait 3 hours. That was not acceptable More

by RUSSFORD
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ernest Biondolino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Matos
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Sue was very friendly and helpful. Everyone i have dealt with had a knowledge of my car and knew exactly what they where doing. I will not have my car serviced by anyone but Joyce Hond More

by packer60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Subuhi Shakil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2024 -

Joyce Honda responded

Thank You very much for the review! We appreciate your business! Warm Regards, The Service Team at Joyce Honda!

September 17, 2024

The staff and General Manager (Larry Swanson) are exceptional! They go the extra mile for their customers and why we have purchased our 3rd car from Joyce Honda. We've been extremely pleased with t More

by krodimer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Larry Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2024

Matt Smits was my salesperson and was extremely professional and helpful. I knew exactly what I wanted and exactly how much I was willing to spend. He really worked with me and I am very happy with More

by ISASS263
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Smits
September 16, 2024

Transaction was a nightmare, salesman was unprofessional. Made an appointment to close deal, manager said 45 minutes and took almost 3 hours!!! More

by JMWEINER2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
ETHAN in used cars
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