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Jim Butler Chevrolet
Fenton, MO
7,462 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 AM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 7,462 reviews
November 04, 2024
Friendly easy to work with professional not high pressure or pushy wish they were closer. Will call on them in the future great people. Great dealership . or pushy wish they were closer. Will call on them in the future great people. Great dealership . More
by PAULPEARSON68
Verified CustomerEmployees Worked With
November 04, 2024
I called on 10/11/24 for an appointment to get warranty service on my emissions system. Iwas given an appointment 10/23/24 to drop the car off. When I dropped the car off, I was told it would be 3-4 busin service on my emissions system. Iwas given an appointment 10/23/24 to drop the car off. When I dropped the car off, I was told it would be 3-4 business days before a journeyman could look at it. Being that this was a Thursday, that meant it would be 5-6 actual days. DO NOT GIVE ME AN APPOINTMENT 12 DAYS OUT AND THEN TELL ME I HAVE TO WAIT FOR A TECH TO LOOK AT MY CAR. I will need to purchase 3 vehicles in the near future, I love the sales department but the service department may have cost you them. More
by Brian Schmidt
Employees Worked With
Raymond
November 03, 2024
Customer service for oil change and tire rotation was excellent. Very organized, and professional. Thank you! excellent. Very organized, and professional. Thank you! More
by kate17
Employees Worked With
November 02, 2024
It was a Flawless experience! Customer service was excellent! So glad we chose Jim Butler! Customer service was excellent! So glad we chose Jim Butler! More
by am5kds
November 01, 2024
Dan Mann was my salesman. Great guy helpful when I had questions but not pushy by any means unlike past experiences that weren’t Jim butler. Their prices and products sell th Great guy helpful when I had questions but not pushy by any means unlike past experiences that weren’t Jim butler. Their prices and products sell themselves. Thank you! More
by elijahcessna
November 01, 2024
Our Sales rep was great. Not pushy, very friendly, knowledgeable. Thank You Brian Palmer. We were there most of the day, but he worked with us and found a good fit for us. Not pushy, very friendly, knowledgeable. Thank You Brian Palmer. We were there most of the day, but he worked with us and found a good fit for us. More
by rhivesdeandra5
November 01, 2024
just an oil change and tire rotation service was good wait time was about normal two hours good wait time was about normal two hours More
by drsalc
Employees Worked With
October 31, 2024
Didn't value customer time. High fix price. Poor Communication less try to buy my vehicle. High fix price. Poor Communication less try to buy my vehicle. More
by Mike S.
Employees Worked With
Their automated systems, vm, and down to paying for the vehicle service. Gave me no change to survey, thus here I am.
October 30, 2024
Matt and the entire team were great to work with. Best experience I've had in a long time Best experience I've had in a long time More
by Jeep Guy
Employees Worked With
